2013 06:51
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Command-line script for adding Customer users to groups?
Hi,
You can use the script I put here:
https://gist.github.com/mbeijen/6491928
--
Michiel Beijen
Senior Developer
OTRS BV
Schipholweg 103
2316 XC Leiden
and discussions about OTRS.
Subject: Re: [otrs] Command-line script for adding Customer users to groups?
customers shouldn't belong to groups...
Ok, but bin/otrs.AddCustomerUser.pl has an option to add a user to a group,
but it doesn't appear to actually *use* $Options{g} (bug?)
copy
Hi,
Does anyone have a script for adding Customer users to groups?
We have a large number of customers and want to add sub-sets of these to a
number of groups.
I've tried modifying the script otrs.AddUser2Group.pl (which adds Agents to
groups) without success - probably not surprisingly since
It would be much simpler to perform this operation via SQL directly on
OTRS's database
On Fri, Sep 6, 2013 at 4:33 PM, Stanford, Philip N. p...@noc.ac.uk wrote:
Hi,
Does anyone have a script for adding Customer users to groups?
We have a large number of customers and want to add
and discussions about OTRS.
Subject: Re: [otrs] Command-line script for adding Customer users to groups?
It would be much simpler to perform this operation via SQL directly on OTRS's
database
On Fri, Sep 6, 2013 at 4:33 PM, Stanford, Philip N.
p...@noc.ac.ukmailto:p...@noc.ac.uk wrote:
Hi,
Does
customers shouldn't belong to groups...
Ok, but bin/otrs.AddCustomerUser.pl has an option to add a user to a group,
but it doesn't appear to actually *use* $Options{g} (bug?)
copy otrs.AddUser2Group.pl to my.AddCustomerUser2Group.pl
add in
use Kernel::System::CustomerUser;
use
for the suggestions.
Phil
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Gerald
Young
Sent: 06 September 2013 15:00
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Command-line script for adding Customer users to groups?
customers shouldn't belong to groups...
Ok
