DuPont
Sent: 23. marts 2012 22:20
To: User questions and discussions about OTRS.
Subject: Re: [otrs] SystemMonitoring regexp failure
But is it looking at both the subject *and* the body?
Yes it is looking in the subject and then the body for those regexes and the
ones found in the body
Hi,
Sorry for the lenghty e-mail, but I need some help on this.
I'm trying to get my Zenoss alerting working with my OTRS install.
Even though I've tried tailoring the e-mails to my systemmonitoring rules
specifically, I don't seem to be getting the desired results.
One of the mails (html) I
Hi there,
According to your mail you have
'CloseTicketRegExp' = '0',
You are going to need some regex to match if the host is up.
For example, the standard is :
CloseTicketRegExp = 'OK|UP',
That means OK or UP will mark the server as back online.
See also the documentation, it names
. marts 2012 15:09
To: User questions and discussions about OTRS.
Subject: Re: [otrs] SystemMonitoring regexp failure
Hi there,
According to your mail you have
'CloseTicketRegExp' = '0',
You are going to need some regex to match if the host is up.
For example, the standard
.
** **
*From:* otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] *On Behalf
Of *James Michael DuPont
*Sent:* 23. marts 2012 15:09
*To:* User questions and discussions about OTRS.
*Subject:* Re: [otrs] SystemMonitoring regexp failure
** **
Hi there,
According to your mail you
: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of James
Michael DuPont
Sent: 23. marts 2012 20:20
To: User questions and discussions about OTRS.
Subject: Re: [otrs] SystemMonitoring regexp failure
Sune T.,
you can call me mike, my full name is james michael, but everyone calls
about OTRS.
*Subject:* Re: [otrs] SystemMonitoring regexp failure
** **
Sune T.,
you can call me mike, my full name is james michael, but everyone calls me
me mike.
Lets look at the source for for how the regex is used :
In the source code ;Kernel/System/PostMaster/Filter
