Why is this a hack? It's exactly what it's for. Company Tickets = CustomerID
On Thu, Mar 28, 2013 at 5:45 PM, Steven Carr sjc...@gmail.com wrote:
Hi list,
We're in the process of planning upgrading from 3.1 to 3.2. We
currently have a hack in place enabling CustomerCompanySupport in
Generic agent set CustomerID = company CustomerID (what the users have) for
all tickets.
On Thu, Mar 28, 2013 at 6:41 PM, Steven Carr sjc...@gmail.com wrote:
On 28 March 2013 22:30, Steven Carr sjc...@gmail.com wrote:
I don't want to have to specify multiple ID values per user so they
can
