I'm sorry. I just didn't understand... trying to read this for the fifth
time. ... spam sends mail to something, but you don't know what, so you
want to categorize the spam somehow. If you were dispatching based upon
to you would (possibly) ignore anything that didn't have a to
On Thu, Apr 4,
I am dispatching based on the To: address on the polled IMAP accounts.
But it seems that OTRS is also evaluating Envelope-To: also, as the actual
To: address was empty. I would have expected the email to drop to the
default queue (Postmaster on our system) when the To: address is empty. So
I need
You can add within SysConfig a field that you want to search against .
On Thu, Apr 4, 2013 at 9:47 AM, Steven Carr sjc...@gmail.com wrote:
I am dispatching based on the To: address on the polled IMAP accounts.
But it seems that OTRS is also evaluating Envelope-To: also, as the actual
To:
Does anyone know of a combination of Postmaster Filters that I can use to
filter this type of email out/drop it into the Postmaster queue, I'd rather do
this with OTRS if possible as the mail server is a managed service so I have no
admin access for this type of thing.
Static filters aren’t
Yeah that is a bit overkill as we're lucky if we get 5 of these emails a
week, so it's not a major issue, just something that would be nice to
automate.
I'll keep playing with the filters.
And FWIW given the mail has already passed through spam filters in use by
our hosting provider chances are
