RE: [servman] scsm / DW MP version mismatch

2013-12-19 Thread Travis Wright
I would suggest exporting out both versions and doing a file comparison to see what the differences are. Then get the same version as you have in the DW imported into the SM side. From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On Behalf Of Daniel Ruiz Sent:

[servman] Incident History

2013-12-19 Thread Pedro Henrique
Where in SCSM 2012 Database can I make a report to get all History changes for an Incident? I need to create a Report that show the Incident change log in the time. Thank you,

RE: [servman] Incident History

2013-12-19 Thread Travis Wright
If there are certain properties you want to track the changes for you can create a Fact about them in the DW. It's not easy but it can be done. All XML, no tools. Check out the reporting/DW presentations I've done on the Microsoft Virtual Academy for the details. From:

RE: [servman] Incident History

2013-12-19 Thread Travis Wright
You can look at the work item forms History tab. If you want to get it programmatically you can use the SDK: http://blogs.technet.com/b/servicemanager/archive/2011/09/16/accessing-object-history-programmatically-using-the-sdk.aspx If you want to try to figure it out using SQL queries (last part