RE: [sniffer] Spam keeps getting through...

2005-10-11 Thread Michiel Prins
Pete, I have an additional question. What do you do with spam in foreign languages, like dutch? Do you create rules for those as well? Lots of dutch messages are not blocked by sniffer. Regards, Michiel -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf

Re[2]: [sniffer] Sniffer TMP files

2005-10-11 Thread Pete McNeil
On Monday, October 10, 2005, 11:46:36 PM, support wrote: s Dear Pete, s We had to reinstall Imail, and now I am not seeing any more TMP files in the s spool folder. Everything seems to be working OK, but I miss those sweet s little TMP files. Should I be concerned? What may have changed?

Re[2]: [sniffer] Spam keeps getting through...

2005-10-11 Thread Pete McNeil
It is helpful to get the full headers, however it is simpler and more reliable in most cases to simply forward the message. _M On Tuesday, October 11, 2005, 4:46:48 AM, Kevin wrote: KR Can we just forward them regularly or do we need to change anything KR about how the headers display when we

Re[2]: [sniffer] Spam keeps getting through...

2005-10-11 Thread Pete McNeil
We attempt to create reliable rules no matter what language we see, however it is more difficult to do that in foreign languages. We are working on upgrades to our internal systems and procedures to address this. None the less there are usually things within these messages that we can tag and

Re: [sniffer] Spam keeps getting through...

2005-10-11 Thread Kevin Rogers
Sorry - I was talking about false positives. I assume we need to send false positives to the false@ address. Can my users send you these messages directly? Or do they need to forward them to me first (as the registered user)? And if they do need to forward false positives to me first, is it

Re: [sniffer] Spam keeps getting through...

2005-10-11 Thread Darin Cox
I believe Pete is moving to a POP account approach. You would set up a POP account for spam and another for false positives, and send them the login info to it. Then have your users forward messages to the POP accounts as attachments (that's the hardest part, which is why we still have them sent

Re[2]: [sniffer] Spam keeps getting through...

2005-10-11 Thread Pete McNeil
I will answer this later in the thread. _M On Tuesday, October 11, 2005, 7:44:01 AM, Kevin wrote: KR Sorry - I was talking about false positives. I assume we need to send KR false positives to the false@ address. KR Can my users send you these messages directly? KR Or do they need to

Re[6]: [sniffer] License id nspjnfcl

2005-10-11 Thread Pete McNeil
I see the mailbox in the processing reports, and I have no indication of any problems. My initial report was that it was pulling messages... I have no reason to think this is broken. At the very least you should see our system connecting and logging in. That said, I've reviewed a number of

Re[6]: [sniffer] License id nspjnfcl

2005-10-11 Thread Pete McNeil
On Tuesday, October 11, 2005, 7:53:03 AM, Gulu wrote: GC Hi Pete, GC We have started forwarding spam to the mailbox. Are your robots pulling the GC emails? As I don't see any activity in the logs. Just to follow up... Reading [EMAIL PROTECTED] X The above is a line from a recent Trap Bot

Re[7]: [sniffer] License id nspjnfcl

2005-10-11 Thread Pete McNeil
On Tuesday, October 11, 2005, 9:42:59 AM, Pete wrote: PM On Tuesday, October 11, 2005, 7:53:03 AM, Gulu wrote: GC Hi Pete, GC We have started forwarding spam to the mailbox. Are your robots pulling the GC emails? As I don't see any activity in the logs. PM Just to follow up... Sorry, this was

Re: [sniffer] Fwd: Updated Rackspace Ticket #051010-1794

2005-10-11 Thread Pete McNeil
On Tuesday, October 11, 2005, 10:20:19 AM, Stephen wrote: First, re: the ERROR_RULE_AUTH condition, did you correct the typo I identified from your screen shot? Second, when you do use FTP (which is not done by the auto update script) you do not need to change directories. In any case, you

Re: [sniffer] Sniffer working now

2005-10-11 Thread Matt
Pete, You're one of those "Reply-All" people aren't you :) FYI, I had a customer press Reply-All on a message with 1,880 recipients on Thursday...he still can't use his account. The number of recipients uncovered a bug in more than one E-mail server where it couldn't figure out if it had