Hi,
I filed this false positive report a day ago and never heard back.
Just trying to see if my emails are blocked again.
Phone: +1 201 934-3414 x20 (Business)
Fax:+1 201 934-9206
-Original Message-
From: Andy Schmidt [mailto:[EMAIL PROTECTED]
Sent: Monday, February 20, 2006
On average it takes 2 or three days to hear back on false positives.
Darin.
- Original Message -
From: Andy Schmidt [EMAIL PROTECTED]
To: sniffer@SortMonster.com
Sent: Tuesday, February 21, 2006 9:40 AM
Subject: [sniffer] False Positive - no reaction?
Hi,
I filed this false positive
I will be out of the office starting 02/20/2006 and will not return until
03/20/2006.
I will respond to your message when I return. If your request is urgent
please resend your message to [EMAIL PROTECTED] or call 623-5700.
Have a great day!
Sharon
This E-Mail came from the Message
I'm a little behind. I'm going to do false positives in the next 10
minutes. I only have 20 to do it should go fast. Sorry for the delay.
Thanks,
_M
On Tuesday, February 21, 2006, 9:40:07 AM, Andy wrote:
AS Hi,
AS I filed this false positive report a day ago and never heard back.
AS Just
Sorry - didn't mean to be pushy. I just thought that false positives are
worse than missed spam, so I had assumed that they would always be at the
top of the queue.
I can wait (PS - would have calmed my nerves, if there had been some
automatic ticket number response that reassured me that my
On Tuesday, February 21, 2006, 10:16:11 AM, Andy wrote:
AS Sorry - didn't mean to be pushy. I just thought that false positives are
AS worse than missed spam, so I had assumed that they would always be at the
AS top of the queue.
It is a very tough balancing act. Don't feel bad at all - you're
Hi Pete,
I agree that the email notification is tricky - because you might respond to
spam - and, you may NOT respond to someone who did not use an authorized
address.
On the other hand, if I KNEW there was an auto-response and I did NOT get a
response, it would be an indication to me, the user,
I like this idea more than the email notification. I really don't need more
emails.
- Original Message -
From: Andy Schmidt [EMAIL PROTECTED]
To: sniffer@SortMonster.com
Sent: Tuesday, February 21, 2006 10:16 AM
Subject: RE: Re[2]: [sniffer] False Positive - no reaction?
Hi Pete,
That queue concept would be wonderful! Hopefully it would have some simple
info extracted to show recipient, sender, subject, header info, and info on
the rule(s) it failed. One of my ongoing challenges is matching responses
to reports and following up to see what additional actions are
On Tuesday, February 21, 2006, 11:16:43 AM, Andy wrote:
snip/
AS The only other suggestion I have is to create a 24 hour 'queue' display on
AS the web site. All you need to show is a column of the sender domain names of
AS the email (not the entire sender email address). If I submit a false
AS
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