Re: Re[4]: [sniffer] Rash of false positives

2005-11-09 Thread Richard Farris



This morning my server quit sending mail and my 
tech said the Dr. Watson error on the server was my Sniffer file...I rebooted 
and thought it was OK but quit again..I had a lot of mail back logged...so I 
updated a new rule base but it did not seem to helpI reinstalled Imail and 
things seem OK but slow since there is such a back log of mailIf things 
don't get back to normal I will be back..
Richard FarrisEthixs Online1.270.247. 
Office1.800.548.3877 Tech Support"Crossroads to a Cleaner 
Internet"

  - Original Message - 
  From: 
  Pete McNeil 
  To: Darin Cox 
  Sent: Tuesday, November 08, 2005 3:03 
  PM
  Subject: Re[4]: [sniffer] Rash of false 
  positives
  
  On Tuesday, November 8, 2005, 3:25:20 PM, Darin wrote:
  
  
  


  

  
Hi Pete,

There was a consistent stream of false positives 
over the mentioned time period, not just a blast at a particular time. 
They suddenly started at 5pm (shortly after a 4:30pm rulesbase 
update), and were fairly evenly spread from 5pm - 11pm and 6am - 10am 
today (not many legitimate emails came in between 11pm and 
6am)...spanning 4 other rulebase updates at 8:40pm, 12am, 3am, and 
6:20am. There were a number of different rules involved, and over 
45 false positives in that time 
  period.
  
  This is highly unusual -- I didn't remove many rules, and normally only one 
  or two would be responsible. If you found that a large number of rules were 
  responsible then something else happend and we need to look at that... I'd 
  need to see your SNF logs from that period since the changes (removals anyway) 
  in the rulebase were very small and unrelated - that just doesn't line up with 
  your description.
  
  One thing does-- in the past if snf2check was not used to check a new 
  download then a corrupted rulebase could cause SNF to produce erratic 
  results... since snf2check has been in place we have not seen this. Is it 
  possible that a bad rulebase file got pressed into service on your system? -- 
  probably a look at the logs would help there too since this kind of failure is 
  accompanied by very specific oddities in the logs.
  
  Hope this helps,
  
  _M
  This E-Mail came from the Message Sniffer mailing list. For 
  information and (un)subscription instructions go to 
  http://www.sortmonster.com/MessageSniffer/Help/Help.html 



[sniffer] Sniffer Resources

2005-09-06 Thread Richard Farris
When I turn off sniffer my server acts normally on rescources..but when I 
turn it on it goes to 100% and stays there most of the time...I have tried 
updating the sniffer and rebooting the server but does not help...it has 
been doing this for about a month...has anyone else seen this..if not what 
can I do to resolve it..right now I have sniffer turned off so I can just 
send mail thru the server..


Richard Farris
Ethixs Online
1.270.247. Office
1.800.548.3877 Tech Support
Crossroads to a Cleaner Internet

- Original Message - 
From: Pete McNeil [EMAIL PROTECTED]

To: Andy Schmidt sniffer@SortMonster.com
Sent: Monday, September 05, 2005 9:43 AM
Subject: Re: [sniffer] Integration with today's new ORF version:



On Monday, September 5, 2005, 9:26:38 AM, Andy wrote:

AS http://www.vamsoft.com/orf/agentdefs.asp
AS
AS It says to contact  vendor. Here I am G.

Yes indeed.

How may I help you?

_M



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[sniffer] False Positive?

2005-07-14 Thread Richard Farris

[EMAIL PROTECTED]
Is there any reason this would be in the sniffer file...I tried to do some 
troubleshooting and finally just whitelisted their address...and they got 
itbut I don't think Declude was holding it...I have SNIFFER on Delete...


Richard Farris
Ethixs Online
1.270.247. Office
1.800.548.3877 Tech Support
Crossroads to a Cleaner Internet

- Original Message - 
From: Pete McNeil [EMAIL PROTECTED]

To: sniffer@sortmonster.com
Sent: Monday, July 11, 2005 8:54 AM
Subject: [sniffer] Update on outages etc...



Hello Sniffer Folks,

 All of the critical equipment is now restored.

 We also have some additional equipment we will be bringing online
 over the coming weeks that will help us improve our update rates.

 We are currently short staffed due to the effects of Hurricane
 Dennis, but we expect that to change within the next 48 hours.

 The outward results from the outage and the short staffing will be
 that updates are slightly behind and that support may take a bit
 longer than usual.

 Sorry for any inconvenience. I will keep you posted :-)

Thanks,
_M

Pete McNeil (Madscientist)
President, MicroNeil Research Corporation
Chief SortMonster (www.sortmonster.com)


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[sniffer] Not Getting Updates

2004-11-28 Thread Richard Farris
I just noticed that I am no longer getting updated emails for the sniffer to 
trigger the automatic update.. The last one was on Nov 11...Customers had 
told me they were getting more spam but I just thought we were getting 
hammered with more..

Richard Farris
Ethixs Online
1.270.247. Office
1.800.548.3877 Tech Support
Crossroads to a Cleaner Internet
- Original Message - 
From: Pete McNeil [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Tuesday, November 16, 2004 1:58 PM
Subject: [sniffer] Important interim release  announcement


Hello Sniffer folks,
 NEW VERSION AVAILABLE:
 We have released a new interim version of Message Sniffer
 (V2-3.1i1). This version includes a new filter chain module called
 Defunker. This module re-scans the body of each message with all
 HTML, XML, and many other obfuscation mechanisms removes. This
 allows the current rulebase to capture more versions of each spam
 without additional rules.
 While this is an interim release, it has been very stable and is
 considered to be production ready at this time. We highly recommend
 that you adopt this new version.
 You can download this interim version from our Try-It page (at the
 bottom).
 MDAEMON PLUGIN UNDER DEVELOPMENT:
 For our MDaemon customers who do not follow the md-beta list, the
 current beta of MDaemon includes a Plug-In interface which allows
 third party developers to build modules that process messages as
 they pass through the system.
 We have implemented and are currently testing a Message Sniffer
 plugin for MDaemon. The plugin is at version 0.51a at the time of
 this writing.
 Since the plugin is loaded by the MDaemon server at start-up, the
 Message Sniffer engine and rulebase remain resident in memory. This
 allows us to run Message Sniffer on MDaemon very efficiently.
 If you are able to participate in the MDaemon beta program then we
 encourage you to try the new plugin and tell us what you think.
 You can download the latest distribution of the plugin on our Try-It
 page (At the bottom).
Thanks,
_M
Pete McNeil (Madscientist)
President, MicroNeil Research Corporation
Chief SortMonster (www.sortmonster.com)

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Re: [sniffer] Help

2004-08-24 Thread Richard Farris



Last nite sniffer began deleting all my 
messages...I did a fresh download and everything started working again...I guess 
I need to whitelist the sniffer download email address in case this happens 
again...I suppose my filter was even deleting my sniffer email to activate the 
downloads..
I dont know how long it was doing it...I know it 
was working around 3PM and noticed it not working at 4 AM this 
morning..

Any ideas on what went wrong..
Richard FarrisEthixs Online1.270.247. 
Office1.800.548.3877 Tech Support

  - Original Message - 
  From: 
  Pete McNeil 
  To: [EMAIL PROTECTED] 
  Sent: Friday, March 26, 2004 2:41 
PM
  Subject: Re: [sniffer] Help
  This seems like a rulebase thing.We spoke on the 
  phone.If the problem isn't solved by getting a fresh rulebase then we 
  should go hunting for a rule. Send a note to yourself with sniffer on, then 
  grab the sniffer log entries for the captured message and send them to us at 
  [EMAIL PROTECTED] I'll look them up to see what they are and see if we've coded 
  something that's matching your outgoing 
  messages.Thanks,_MAt 12:34 PM 3/26/2004, you wrote:
  Here is 
what I have figured out.. With sniffer on I CAN"T send 
mail to my self although my wife can send mail to me...With sniffer off 
I CAN send mail to myselfThere has to be something in the rule base 
that is doing this...or maybe my Windows NT update broke 
something???Richard FarrisEthixs 
Online1.270.247. Office1.800.548.3877 Tech Support

  - Original Message - 
  From: Pete McNeil 
  
  To: [EMAIL PROTECTED] 
  Sent: Thursday, March 25, 2004 7:02 PM
  Subject: Re: [sniffer] Help
  MicroNeil Voice Line: 703-779-4909
  _M
  At 01:30 PM 3/25/2004, you wrote:
  
I got it.I am on to something so I might 
figure it outif I dont is there a number I can call..
    Richard Farris
Ethixs Online
1.270.247. Office
1.800.548.3877 Tech Support 
- Original Message - 
From: Matt 
To: [EMAIL PROTECTED] 
Sent: Thursday, March 25, 2004 11:27 AM 
Subject: Re: [sniffer] Help
Have you tried a reboot? Checked your error logs? Made 
sure that DNS and all of your E-mail services are running?
Is there even a chance that you will be able to receive this 
message?
Matt
    Richard Farris wrote:

  I just did an Windows NT update and now I cant get any email...when I turn


sniffer off I at least can send mail to myself but still cant get from


outside..any ideas.,



Richard Farris


Ethixs Online


1.270.247. Office


1.800.548.3877 Tech Support



- Original Message - 


From: "Pete McNeil" [EMAIL PROTECTED]


To: [EMAIL PROTECTED]


Sent: Wednesday, March 24, 2004 2:01 PM


Subject: Re: [sniffer] Possible Bad Rule?




 
  
We had a badly coded rule that matched yahoo.


The rule has been removed.


About 30 rulebases went out before it was caught.


These are being recompiled with the correction right now.


I will see if I can push yours to the top.



_M



At 02:02 PM 3/24/2004, you wrote:


 

  I am getting a lot of complaints today from Yahoo users...



Sheldon




- Original Message -


From: "Darrell LaRock" [EMAIL PROTECTED]


To: [EMAIL PROTECTED]


Cc: "'SnifferSupport'" [EMAIL PROTECTED]


Sent: Wednesday, March 24, 2004 10:33 AM


Subject: [sniffer] Possible Bad Rule?




 
  
Pete,





I am seeing a ton of false positives for RULE 100543. I sent a few in


 
  to


 
  

  
you to check out ([EMAIL PROTECTED]). I wanted to post this here as well


 
  since it


 
  

  
seems to take approx. 24 hours to process false positives.





Darrell












 
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Re: [sniffer] test

2004-05-04 Thread Richard Farris
This may have been aswered before but what do we do with the emails coming
in and getting by the filter with .zip files that look like a virus...I have
Declude 1.79 installeddo I have to go as far as to exclude all .zip
files?

Richard Farris
Ethixs Online
1.270.247. Office
1.800.548.3877 Tech Support

- Original Message - 
From: Pete McNeil [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Tuesday, May 04, 2004 3:49 PM
Subject: Re: [sniffer] test


 At 04:17 PM 5/4/2004, you wrote:
 At 02:49 PM 5/4/2004, Vivek Khera wrote:
 
 On May 4, 2004, at 3:42 PM, Pete McNeil wrote:
 
 Every rulebase is potentially a different size  composition, plus
sizes
 typically change with each update. I'm glad to hear all the positive
 reports on this. :-)
 
 Forgive me...  What is the URL for the zipped version of the file...
 
 :(

 Actually - the URL is the same. The file will be compressed with gzip if
 your browser (or wget, etc...) notifies the server that it can accept that
 type of compression.

 This requires a little bit of extra scripting and that you download gzip.

 This hasn't made it to the archive yet but I think the following message
 snippet will help you get started:

This can be done with wget, for example, but setting this up appears
to be technically complex - so I'm going to leave it at that for
now. (Requires the --header switch and piping the output through
gzip)
  
  It is not so complex:
  
  In the wget command change
 -O sniffer.new
  to
 -O sniffer.new.gz
  and add the switch
 --header=Accept-Encoding:gzip
  
  And in the next line put the command
 gzip -d -f sniffer.new.gz

 That looks about right. Of course you will also need to download gzip to
 make this work if you don't already have it.

 http://www.gzip.org/

 _M




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Re: [sniffer] Help

2004-03-27 Thread Richard Farris



Everything looks good here now...not only was my 
rulebase corrupted but my upline provider which does some initial spam filtering 
for me was having trouble with their filter (nothing to do with sniffer)...so I 
was broken in two places...thanks for all the help..
Richard FarrisEthixs Online1.270.247. 
Office1.800.548.3877 Tech Support

  - Original Message - 
  From: 
  Pete McNeil 
  To: [EMAIL PROTECTED] 
  Sent: Friday, March 26, 2004 1:41 
PM
  Subject: Re: [sniffer] Help
  This seems like a rulebase thing.We spoke on the 
  phone.If the problem isn't solved by getting a fresh rulebase then we 
  should go hunting for a rule. Send a note to yourself with sniffer on, then 
  grab the sniffer log entries for the captured message and send them to us at 
  [EMAIL PROTECTED] I'll look them up to see what they are and see if we've coded 
  something that's matching your outgoing 
  messages.Thanks,_MAt 12:34 PM 3/26/2004, you wrote:
  Here is 
what I have figured out.. With sniffer on I CAN"T send 
mail to my self although my wife can send mail to me...With sniffer off 
I CAN send mail to myselfThere has to be something in the rule base 
that is doing this...or maybe my Windows NT update broke 
something???Richard FarrisEthixs 
Online1.270.247. Office1.800.548.3877 Tech Support

  - Original Message - 
  From: Pete McNeil 
  
  To: [EMAIL PROTECTED] 
  Sent: Thursday, March 25, 2004 7:02 PM
  Subject: Re: [sniffer] Help
  MicroNeil Voice Line: 703-779-4909
  _M
  At 01:30 PM 3/25/2004, you wrote:
  
I got it.I am on to something so I might 
figure it outif I dont is there a number I can call..
    Richard Farris
Ethixs Online
1.270.247. Office
1.800.548.3877 Tech Support 
- Original Message - 
From: Matt 
To: [EMAIL PROTECTED] 
Sent: Thursday, March 25, 2004 11:27 AM 
Subject: Re: [sniffer] Help
Have you tried a reboot? Checked your error logs? Made 
sure that DNS and all of your E-mail services are running?
Is there even a chance that you will be able to receive this 
message?
Matt
    Richard Farris wrote:

  I just did an Windows NT update and now I cant get any email...when I turn


sniffer off I at least can send mail to myself but still cant get from


outside..any ideas.,



Richard Farris


Ethixs Online


1.270.247. Office


1.800.548.3877 Tech Support



- Original Message - 


From: "Pete McNeil" [EMAIL PROTECTED]


To: [EMAIL PROTECTED]


Sent: Wednesday, March 24, 2004 2:01 PM


Subject: Re: [sniffer] Possible Bad Rule?




 
  
We had a badly coded rule that matched yahoo.


The rule has been removed.


About 30 rulebases went out before it was caught.


These are being recompiled with the correction right now.


I will see if I can push yours to the top.



_M



At 02:02 PM 3/24/2004, you wrote:


 

  I am getting a lot of complaints today from Yahoo users...



Sheldon




- Original Message -


From: "Darrell LaRock" [EMAIL PROTECTED]


To: [EMAIL PROTECTED]


Cc: "'SnifferSupport'" [EMAIL PROTECTED]


Sent: Wednesday, March 24, 2004 10:33 AM


Subject: [sniffer] Possible Bad Rule?




 
  
Pete,





I am seeing a ton of false positives for RULE 100543. I sent a few in


 
  to


 
  

  
you to check out ([EMAIL PROTECTED]). I wanted to post this here as well


 
  since it


 
  

  
seems to take approx. 24 hours to process false positives.





Darrell












 
  This E-Mail came from the Message Sniffer mailing list. For information


and (un)subscription instructions go to


http://www.sortmonster.com/MessageSniffer/Help/Help.html


 
This E-Mail came from the Message Sniffer mailing list. For information


 
  and (un)subscription instructions go to


http://www.sortmonster.com/MessageSniffer/Help/Help.html


 
  
 

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