[sniffer] Re: Get Rulebase Error
Pete, Found the problem. Our Sonicwall was blocking cURL as a Download Threat. I adjusted the settings and it's now working fine. Sorry to waste your time with my issue. George -Original Message- From: Message Sniffer Community [mailto:snif...@sortmonster.com] On Behalf Of Pete McNeil Sent: Thursday, July 23, 2009 9:21 PM To: Message Sniffer Community Subject: [sniffer] Re: Get Rulebase Error George Kulman wrote: Pete, Still happening. Research suggests that the problem is probably network related -- I found articles about firewalls, for example. Please ping and then traceroute to the server. http://www.sortmonster.net See if you can spot a problem making a connection. If that stuff looks ok then try downloading your rulebase file with a browser from the machine where you are setting up SNF. Also try it from another machine to verify that you can access it from another machine on your network. (My lab is not on the same network as the delivery server, so my test is similar to yours -- except that your test involves your network(s)). You should be able to spot the problem with one of these tests. Essentially-- if you can download the rulebase file with your browser (like I can) then your SNF system should be able to download it with the curl utility. Also -- since you are switching over from another server -- I presume the other server has no trouble downloading the rulebase files. You might compare the two servers to find the difference. Please let me know what you find. Hope this helps, Thanks, _M # This message is sent to you because you are subscribed to the mailing list sniffer@sortmonster.com. To unsubscribe, E-mail to: sniffer-...@sortmonster.com To switch to the DIGEST mode, E-mail to sniffer-dig...@sortmonster.com To switch to the INDEX mode, E-mail to sniffer-in...@sortmonster.com Send administrative queries to sniffer-requ...@sortmonster.com # This message is sent to you because you are subscribed to the mailing list sniffer@sortmonster.com. To unsubscribe, E-mail to: sniffer-...@sortmonster.com To switch to the DIGEST mode, E-mail to sniffer-dig...@sortmonster.com To switch to the INDEX mode, E-mail to sniffer-in...@sortmonster.com Send administrative queries to sniffer-requ...@sortmonster.com
[sniffer] Re: Get Rulebase Error
George Kulman wrote: Pete, Found the problem. Our Sonicwall was blocking cURL as a Download Threat. I adjusted the settings and it's now working fine. Sorry to waste your time with my issue. Don't worry about it ;-) Glad it's resolved, Thanks, _M # This message is sent to you because you are subscribed to the mailing list sniffer@sortmonster.com. To unsubscribe, E-mail to: sniffer-...@sortmonster.com To switch to the DIGEST mode, E-mail to sniffer-dig...@sortmonster.com To switch to the INDEX mode, E-mail to sniffer-in...@sortmonster.com Send administrative queries to sniffer-requ...@sortmonster.com
[sniffer] Re: Get Rulebase Error
George Kulman wrote: I’m switching over to a new replacement server and upgrading to the latest version. I get this log when the getRulebase.cmd runs. I looked up your license IDs and then downloaded both successfully. Is it possible this was a temporary problem? I'm researching what this might mean: curl: (56) Failure when receiving data from the peer Try again and let me know if the results are different. At the moment (as far as I can tell) the delivery server is fine and these rulebases are available. Best, _M # This message is sent to you because you are subscribed to the mailing list sniffer@sortmonster.com. To unsubscribe, E-mail to: sniffer-...@sortmonster.com To switch to the DIGEST mode, E-mail to sniffer-dig...@sortmonster.com To switch to the INDEX mode, E-mail to sniffer-in...@sortmonster.com Send administrative queries to sniffer-requ...@sortmonster.com
[sniffer] Re: Get Rulebase Error
George Kulman wrote: Pete, Still happening. Research suggests that the problem is probably network related -- I found articles about firewalls, for example. Please ping and then traceroute to the server. http://www.sortmonster.net See if you can spot a problem making a connection. If that stuff looks ok then try downloading your rulebase file with a browser from the machine where you are setting up SNF. Also try it from another machine to verify that you can access it from another machine on your network. (My lab is not on the same network as the delivery server, so my test is similar to yours -- except that your test involves your network(s)). You should be able to spot the problem with one of these tests. Essentially-- if you can download the rulebase file with your browser (like I can) then your SNF system should be able to download it with the curl utility. Also -- since you are switching over from another server -- I presume the other server has no trouble downloading the rulebase files. You might compare the two servers to find the difference. Please let me know what you find. Hope this helps, Thanks, _M # This message is sent to you because you are subscribed to the mailing list sniffer@sortmonster.com. To unsubscribe, E-mail to: sniffer-...@sortmonster.com To switch to the DIGEST mode, E-mail to sniffer-dig...@sortmonster.com To switch to the INDEX mode, E-mail to sniffer-in...@sortmonster.com Send administrative queries to sniffer-requ...@sortmonster.com