[sniffer] Re: milter and smtp auth

2015-02-10 Thread Pete McNeil
On 2015-02-10 11:23, Thomas Klaube wrote:
 Sometimes we see false positives from some of the users although
 they have been authenticated correctly. Is there a way to tell 
 SNFMilter to whitelist authenticated users?

There is no such mechanism in Message Sniffer at this time.

I might also point out that white-listing mechanisms generally lead to
abuse. For example, much of the worst malware these days infects a
machine, gain's authentication through email and other systems, and then
uses the authenticated accounts to spread itself further -- this vector
takes advantage of social hacking (trust of known friends/peers) and
hard security hacking (by gaining access to secured accounts the old
fashioned way, by stealing the keys).

We don't get many requests for this kind of thing -- I'm pretty sure
this is the first time I've heard this one.

SNFMilter is distributed as source code so you certainly could code this
modification yourself if you need it for your system, or you might use a
different milter to force acceptance of messages that you've whitelisted
either by list or by behavior.

Please if you do find a false positive do report it to us so that we can
adjust the filters appropriately... much better to get the filtering
right than to make holes in it.

For reference: http://www.armresearch.com/Support/falsePositives.jsp

Best,

_M

-- 
Pete McNeil
Chief Scientist
ARM Research Labs, LLC
www.armresearch.com
866-770-1044 x7010
twitter/codedweller 


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[sniffer] Re: milter and smtp auth

2015-02-10 Thread Pete McNeil
On 2015-02-10 14:53, Thomas Klaube wrote:
 I might also point out that white-listing mechanisms generally lead to
  abuse. 
 I tend to agree that white-listing is usually not the best solution 

 But please consider this case: one of our users tries to relay mail 
 through our servers and is originating from a Dial-up IP address with
 very bad reputation (maybe within truncate) but is correctly authenticated.
 Would you agree that such mails should not be marked as spam or even 
 discarded (at least not based on IP address reputation)?


My answer in this case is - it depends. Some systems I know of would
consider this too high a risk as you've described it. Others would
completely agree that any authenticated system should automatically be
white-listed. Unfortunately for the latter group this often costs them a
lot in clean-up consulting fees when customers get infected. (we see
that a lot lately).

Since this is a policy based decision, you could take advantage of the
GBUdb drilldown feature and teach your SNF to trust the IPs that this
customer might use. What would happen then is that SNF would not be able
to identify the source IP and so only the pattern matching engine would
apply.

http://www.armresearch.com/Documentation/QA/ltdrilldowngt--468945561.jsp

Effectively you'd be telling SNF not to worry about the IP address for
this customer (or for that matter any of the IPs used for dialup by the
customer's provider)... only pay attention to pattern matches.

That's still making a hole,... but it's your hole and you know why you
made it. It's also a pretty small one because if some known spam or
malware comes from there it will still get tagged -- maybe not as
efficiently -- but it will still get tagged.

Hope this helps,
_M

-- 
Pete McNeil
Chief Scientist
ARM Research Labs, LLC
www.armresearch.com
866-770-1044 x7010
twitter/codedweller 


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[sniffer] Re: milter and smtp auth

2015-02-10 Thread Thomas Klaube
 Ursprüngliche Mail -
 Von: Pete McNeil madscient...@armresearch.com
 An: Message Sniffer Community sniffer@sortmonster.com
 Gesendet: Dienstag, 10. Februar 2015 17:40:02
 Betreff: [sniffer] Re: milter and smtp auth
 

 There is no such mechanism in Message Sniffer at this time.
 
 I might also point out that white-listing mechanisms generally lead to
 abuse. 

I tend to agree that white-listing is usually not the best solution 

But please consider this case: one of our users tries to relay mail 
through our servers and is originating from a Dial-up IP address with
very bad reputation (maybe within truncate) but is correctly authenticated.
Would you agree that such mails should not be marked as spam or even 
discarded (at least not based on IP address reputation)?

 SNFMilter is distributed as source code so you certainly could code this
 modification yourself if you need it for your system, or you might use a
 different milter to force acceptance of messages that you've whitelisted
 either by list or by behavior.

I will consider this option.

 Please if you do find a false positive do report it to us so that we can
 adjust the filters appropriately... much better to get the filtering
 right than to make holes in it.

This is what we do. But we receive quite many false positives alerts from
our users, and it is a time consuming task to report all the false-positives. 
Very often we are not sure, whether these false positiv reports improve
filter quality...

Regards
Thomas

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