Re: [OpenSIPS-Users] Call Center error

2024-04-29 Thread Prathibha B
in": "YES", >>>> "State": "wrapup", >>>> "Wrapup-ends": 16 >>>> }, >>>> { >>>> "id": "101002", >>>>

Re: [OpenSIPS-Users] Call Center error

2024-04-29 Thread Prathibha B
: 16 >>> }, >>> { >>> "id": "101002", >>> "Ref": 0, >>> "Loged in": "YES", >>> "State": "wrapup", >>>

Re: [OpenSIPS-Users] Call Center error

2024-04-24 Thread Prathibha B
lper:fix_nated_contact_f: SCRIPT BUG - second attempt to >>>> change URI Contact >>>> ERROR:nathelper:fix_nated_contact_f: SCRIPT BUG - second attempt to >>>> change URI Contact >>>> ERROR:tm:_reply_light: failed to generate 408 reply when a final 407 >>

Re: [OpenSIPS-Users] Call Center error

2024-04-20 Thread Prathibha B
-ends": 29 } ] } On Sat, 20 Apr 2024 at 20:42, Prathibha B wrote: > A non stop music is getting played but the call is not getting redirected > to the call center agent. > > On Sat, 20 Apr 2024 at 14:17, Prathibha B > wrote: > >> I am getting 401 Unauthorize

Re: [OpenSIPS-Users] Call Center error

2024-04-20 Thread Prathibha B
; Ok. >> >> Sent from Outlook for Android <https://aka.ms/AAb9ysg> >> -- >> *From:* Users on behalf of Brett >> Nemeroff >> *Sent:* Friday, April 19, 2024 7:08:51 PM >> *To:* OpenSIPS users mailling list >> *Subj

Re: [OpenSIPS-Users] Call Center error

2024-04-20 Thread Prathibha B
:* Friday, April 19, 2024 7:08:51 PM > *To:* OpenSIPS users mailling list > *Subject:* Re: [OpenSIPS-Users] Call Center error > > I don’t know the details, but I’d guess that because you have no agents > logged in your handle call isn’t properly rewriting the URI. It may be > usef

Re: [OpenSIPS-Users] Call Center error

2024-04-19 Thread Prathibha B
Ok. Sent from Outlook for Android<https://aka.ms/AAb9ysg> From: Users on behalf of Brett Nemeroff Sent: Friday, April 19, 2024 7:08:51 PM To: OpenSIPS users mailling list Subject: Re: [OpenSIPS-Users] Call Center error I don’t know the details, but I’d

Re: [OpenSIPS-Users] Call Center error

2024-04-19 Thread Brett Nemeroff
] >>>>> } >>>>> >>>>> I've logged in 101001 and 101002 in the browser. But the Loged in >>>>> status is No for both users. >>>>> >>>>> On Thu, 11 Apr 2024 at 15:10, Prathibha B >>>>> wrote: >

Re: [OpenSIPS-Users] Call Center error

2024-04-19 Thread Prathibha B
bha B >>>> wrote: >>>> >>>>> Cahnged it to $tU, Still getting error. >>>>> >>>>> On Thu, 11 Apr 2024 at 15:09, Alain Bieuzent >>>>> wrote: >>>>> >>>>>> Hi, >>>>

Re: [OpenSIPS-Users] Call Center error

2024-04-19 Thread Prathibha B
pr 2024 at 15:10, Prathibha B >>> wrote: >>> >>>> Cahnged it to $tU, Still getting error. >>>> >>>> On Thu, 11 Apr 2024 at 15:09, Alain Bieuzent >>>> wrote: >>>> >>>>> Hi, >>>>> >>>>>

Re: [OpenSIPS-Users] Call Center error

2024-04-18 Thread Prathibha B
t; >>> Cahnged it to $tU, Still getting error. >>> >>> On Thu, 11 Apr 2024 at 15:09, Alain Bieuzent >>> wrote: >>> >>>> Hi, >>>> >>>> >>>> >>>> Something wrong about that part for

Re: [OpenSIPS-Users] Call Center error

2024-04-11 Thread Prathibha B
t;) >>> >>> Should be : ($tU == "112") >>> >>> >>> >>> Regards >>> >>> >>> >>> *De : *Users au nom de Prathibha B < >>> prathibhab@gmail.com> >>> *R

Re: [OpenSIPS-Users] Call Center error

2024-04-11 Thread Prathibha B
pr 2024 at 15:09, Alain Bieuzent > wrote: > >> Hi, >> >> >> >> Something wrong about that part for me : ($(tU) == "112") >> >> Should be : ($tU == "112") >> >> >> >> Regards >> >> >> >&g

Re: [OpenSIPS-Users] Call Center error

2024-04-11 Thread Prathibha B
*De : *Users au nom de Prathibha B < > prathibhab@gmail.com> > *Répondre à : *OpenSIPS users mailling list > *Date : *jeudi 11 avril 2024 à 11:03 > *À : *OpenSIPS users mailling list > *Objet : *Re: [OpenSIPS-Users] Call Center error > > > > bp.erss.in - asterisk &g

Re: [OpenSIPS-Users] Call Center error

2024-04-11 Thread Prathibha B
Errors in syslog: ERROR:core:parse_uri: bad uri, state 0 parsed: <112@> (4) / <1...@bp.erss.in;cc_pos=0> (23) ERROR:tm:uri2proxy: bad_uri: 1...@bp.erss.in;cc_pos=0 ERROR:b2b_entities:_client_new: while sending request with t_request ERROR:b2b_logic:b2b_process_scenario_init: failed to create

Re: [OpenSIPS-Users] Call Center error

2024-04-11 Thread Alain Bieuzent
Hi, Something wrong about that part for me : ($(tU) == "112") Should be : ($tU == "112") Regards De : Users au nom de Prathibha B Répondre à : OpenSIPS users mailling list Date : jeudi 11 avril 2024 à 11:03 À : OpenSIPS users mailling list Objet : Re: [OpenSIP

Re: [OpenSIPS-Users] Call Center error

2024-04-11 Thread Prathibha B
bp.erss.in - asterisk bp.erss.in:1443 - opensips On Thu, 11 Apr 2024 at 14:29, Prathibha B wrote: > *I've created the entries in cc_agents and cc_flows table.* > > *cc_agents table* > >

Re: [OpenSIPS-Users] Call Center error

2024-04-11 Thread Prathibha B
*I've created the entries in cc_agents and cc_flows table.* *cc_agents table* ++-++--+---+---+-+-+-+ | id | agentid | location | logstate | msrp_location |