I've done some testing with Provance and BDNA Normalize that looked promising 
but I didn't get really far into it. That could potentially reduce those 4000 
titles dramatically.

________________________________
John Marcum
Sr. Desktop Architect
Bradley Arant Boult Cummings LLP
________________________________

From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On 
Behalf Of Presley, Dow
Sent: Tuesday, November 12, 2013 9:33 AM
To: servman@lists.myitforum.com
Subject: [servman] Experience with Provance Software Asset Management

I am hoping someone can share their experience with using Provance Software 
Asset Management in Service Manager.  We recently went from having about 6 
titles in our software asset management in Provance to > 340.  Ever since we 
have added all of these titles our Service Manager system has been sluggish and 
unstable.  As usual it is hard to say definitively whether our sluggish system 
is definitively tied to the increase in software titles.  The one thing that I 
have been able to confirm is that this has resulted in our grooming workflows 
going from running in around 15 minutes to taking many hours, sometimes running 
into mid-morning of our workday.  This is caused because Provance's best fit 
licensing algorithm is creating 40000+ objects per night that then have to get 
groomed out.  Provance has confirmed this and they say they will fix this in 
the next major release.  It is not fixed in the most recent release, Provance 
CU4.  Unless I come up with something in the next couple of days I am probably 
going to have to dump these software titles from my system to see if I can get 
performance back to normal.

Has anyone else added a lot of software title's into Provance Software Asset 
Management?  If so, have you had any issues?  If you had any issues did you 
figure out something to mitigate the issue?

I appreciate any input that anyone could provide.

Thanks,

Dow Presley
Exterran

________________________________

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