We are in Kansas City and we were working with a reseller out of Illinois whom AD directed us to years ago that we were "supposed" to be going through based on territory. They never contacted us for anything, ignored multiple requests for info, and even when we wanted to upgrade one of our licenses to Max Premium they wouldn't even call us back. So we dumped their sorry arse and went with Trinity 3D. In a matter of a few days we were fully switched over, had an upgrade to Max Premium, and quotes for other products of interest. An initial phone call with questions, no faxing, a pdf quote, an email with our subscription contract info and done. http://www.trinity3d.com
By the way, I now know that area restricted is a bunch of malarkey. You can do business with any reseller you want to work with. Daniel VFXM On Tue, Feb 12, 2013 at 4:02 PM, Raffaele Fragapane < raffsxsil...@googlemail.com> wrote: > For a large enough studio having a sales contact on the same timeline is > actually still beneficial, but it comes with a bit more than just being > yanked around the yard faxing documents and making phonecalls. There are > things like temp licenses, discussions you have and so on. > > That for small volume they force people through the same hoops, with none > of the benefits, is a bit ridiculous, but I don't know if it is because > they have to to keep the resellers looped in with more than just the big > accounts (of which there's really not that many in most cities), old > contracts and procedures that they have no choice but deal with, or simply > plain sclerosis of a mechanism grown too large. > > > On Tue, Feb 12, 2013 at 9:53 PM, Paul Griswold < > pgrisw...@fusiondigitalproductions.com> wrote: > >> I just received an email from the manager at the reseller with an apology >> for the runaround I've been getting. >> >> However, according to him, Autodesk does indeed require a signed paper >> contract. Apparently Autodesk believes its much easier for large studios >> to deal with resellers rather than have automated subscriptions because of >> all the effort required to deal with multiple licenses. And while I >> understand the thought process behind it, I still think that's the way >> things were done in the 1990's. >> >> If you're using RLM or whatever Autodesk uses, does it make a difference >> if you have 1, 5, or 500 licenses being served from your license server? >> Isn't it just a single file? >> >> Oh well. I guess we should be thankful they don't require physical media >> to be shipped out with each renewal or dongles for every license! >> >> Paul >> >> >> >> >> >> On Mon, Feb 11, 2013 at 10:06 PM, John Richard Sanchez < >> youngupstar...@gmail.com> wrote: >> >>> If you are in NYC Barry at VCA Fusion has been really good to me. >>> J >>> >>> >>> On Mon, Feb 11, 2013 at 6:27 PM, Raffaele Fragapane < >>> raffsxsil...@googlemail.com> wrote: >>> >>>> You might be area restricted. >>>> Make sure you get in touch with AD about a reseller that was a needless >>>> chore to deal with though. >>>> >>>> They seriously need to get rid of the mandatory reseller BS, it's so >>>> early 90s. >>>> >>>> >>>> On Tue, Feb 12, 2013 at 9:18 AM, Paul Griswold < >>>> pgrisw...@fusiondigitalproductions.com> wrote: >>>> >>>>> Ok - I'm at my wits-end here. >>>>> >>>>> Can anyone give me a GOOD reseller for Softimage? I don't care where >>>>> they're located. I just want someone who isn't running a business with >>>>> carbon paper and rotary phones. >>>>> >>>>> I'm practically begging Autodesk to take my money and I just get the >>>>> runaround at every turn. It's almost as if they don't want customers! >>>>> >>>>> -Paul >>>>> >>>>> >>>> >>>> >>>> -- >>>> Our users will know fear and cower before our software! Ship it! Ship >>>> it and let them flee like the dogs they are! >>>> >>> >>> >>> >>> -- >>> www.johnrichardsanchez.com >>> >> >> > > > -- > Our users will know fear and cower before our software! Ship it! Ship it > and let them flee like the dogs they are! >
