apport information ** Tags added: apport-collected
** Description changed: Hi, I have an HP ENVY 14 2020ep Notebook beats audio edition: Intel® Core™ i7-2630QM Quad Core (Sandy Bridge) 8 GB Version IT brings a special sound card (beats system). Im not taking all the possibilities of this system. I have the basic configuration for it. Ubuntu 11.10 does not recognize the hardware as it is. In sound output i only have: Internal Audio Analog Stereo hardware I using only 2 speakers (Analog Stereo Duplex) and im not using even the subwoofer. I followed this forum (and others) to solve the situation, but no solution: http://ubuntuforums.org/showthread.php?t=1064312 Hardware: edup@beatsaudio:~$ uname -a Linux beatsaudio 3.0.0-13-generic-pae #22-Ubuntu SMP Wed Nov 2 15:17:35 UTC 2011 i686 i686 i386 GNU/Linux edup@beatsaudio:~$ aplay -l **** List of PLAYBACK Hardware Devices **** card 0: PCH [HDA Intel PCH], device 0: STAC92xx Analog [STAC92xx Analog] Subdevices: 0/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1] Subdevices: 1/1 edup@beatsaudio:~$ dpkg -l | grep "alsa" ii alsa-base 1.0.24+dfsg-0ubuntu2 ALSA driver configuration files ii alsa-utils 1.0.24.2-0ubuntu8.1 Utilities for configuring and using ALSA rc alsamixergui 0.9.0rc2-1-9 graphical soundcard mixer for ALSA soundcard driver ii bluez-alsa 4.96-0ubuntu4 Bluetooth ALSA support rc gnome-alsamixer 0.9.7~cvs.20060916.ds.1-2ubuntu1 ALSA sound mixer for GNOME ii gstreamer0.10-alsa 0.10.35-1 GStreamer plugin for ALSA edup@beatsaudio:~$ head -n 1 /proc/asound/card*/codec#* ==> /proc/asound/card0/codec#0 <== Codec: IDT 92HD81B1X5 ==> /proc/asound/card0/codec#3 <== Codec: Intel CougarPoint HDMI ProblemType: Bug DistroRelease: Ubuntu 11.10 Package: alsa-base 1.0.24+dfsg-0ubuntu2 ProcVersionSignature: Ubuntu 3.0.0-13.22-generic-pae 3.0.6 Uname: Linux 3.0.0-13-generic-pae i686 NonfreeKernelModules: fglrx AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. ApportVersion: 1.23-0ubuntu4 Architecture: i386 ArecordDevices: **** List of CAPTURE Hardware Devices **** card 0: PCH [HDA Intel PCH], device 0: STAC92xx Analog [STAC92xx Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: edup 1867 F.... pulseaudio Card0.Amixer.info: Card hw:0 'PCH'/'HDA Intel PCH at 0xc9700000 irq 54' Mixer name : 'Intel CougarPoint HDMI' Components : 'HDA:111d7605,103c3385,00100105 HDA:80862805,80860101,00100000' Controls : 22 Simple ctrls : 11 Date: Mon Dec 5 13:01:37 2011 InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1) PackageArchitecture: all ProcEnviron: PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Internal Audio - HDA Intel PCH Symptom_Jack: Speaker, Internal Symptom_PulsePlaybackTest: PulseAudio playback test successful Symptom_Type: None of the above Title: [HP ENVY 14 Notebook PC, IDT 92HD81B1X5, Speaker, Internal] Playback problem UpgradeStatus: Upgraded to oneiric on 2011-11-19 (16 days ago) dmi.bios.date: 05/30/2011 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.04 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 3385 dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 93.0F dmi.chassis.asset.tag: CNU12824NX dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnHewlett-Packard:bvrF.04:bd05/30/2011:svnHewlett-Packard:pnHPENVY14NotebookPC:pvr0586200000241A10001620100:rvnHewlett-Packard:rn3385:rvrKBCVersion93.0F:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.name: HP ENVY 14 Notebook PC dmi.product.version: 0586200000241A10001620100 dmi.sys.vendor: Hewlett-Packard mtime.conffile..etc.modprobe.d.alsa.base.conf: 2011-12-05T12:50:57.168500 + --- + AlsaDevices: + total 0 + crw-rw---T+ 1 root audio 116, 1 Mai 24 11:32 seq + crw-rw---T+ 1 root audio 116, 33 Mai 24 11:32 timer + AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. + AplayDevices: aplay: device_list:252: no soundcards found... + ApportVersion: 2.0.1-0ubuntu7 + Architecture: i386 + ArecordDevices: arecord: device_list:252: no soundcards found... + AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: + DistroRelease: Ubuntu 12.04 + InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1) + NonfreeKernelModules: fglrx + Package: alsa-driver (not installed) + ProcVersionSignature: Ubuntu 3.2.0-24.39-generic-pae 3.2.16 + Tags: precise + Uname: Linux 3.2.0-24-generic-pae i686 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare + dmi.bios.date: 05/30/2011 + dmi.bios.vendor: Hewlett-Packard + dmi.bios.version: F.04 + dmi.board.asset.tag: Base Board Asset Tag + dmi.board.name: 3385 + dmi.board.vendor: Hewlett-Packard + dmi.board.version: KBC Version 93.0F + dmi.chassis.asset.tag: CNU12824NX + dmi.chassis.type: 10 + dmi.chassis.vendor: Hewlett-Packard + dmi.chassis.version: Chassis Version + dmi.modalias: dmi:bvnHewlett-Packard:bvrF.04:bd05/30/2011:svnHewlett-Packard:pnHPENVY14NotebookPC:pvr0586200000241A10001620100:rvnHewlett-Packard:rn3385:rvrKBCVersion93.0F:cvnHewlett-Packard:ct10:cvrChassisVersion: + dmi.product.name: HP ENVY 14 Notebook PC + dmi.product.version: 0586200000241A10001620100 + dmi.sys.vendor: Hewlett-Packard ** Attachment added: "BootDmesg.txt" https://bugs.launchpad.net/bugs/900278/+attachment/3161306/+files/BootDmesg.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/900278 Title: [HP ENVY 14 Notebook PC, IDT 92HD81B1X5, Speaker, Internal] Playback problem To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/900278/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
