Hi Andy,

Just a quick note of support.
Several years ago I helped a friend in a small business with just 6 computers 
migrate to LO and while it was a bit of a challenge at first the users very 
quickly realised the advantages and yes some MSO documents will give you 
trouble especially .docx but it is worth the perseverance. (If you have 
problems with .docx, convert them to .doc and then to ODF.)
Now that company employs over 30 people and they save everything in ODF formats 
and only convert documents to MSO formats when a customer or supplier 
specifically requests it.
Push ahead with the confidence that you are doing the right thing.

 Cheers,
Bruce Carlson

-----Original Message-----
From: Andrew Beverley [mailto:a...@andybev.com] 
Sent: Wednesday, 2 July 2014 8:43 AM
To: Tom Davies
Cc: Florian Reisinger; users@global.libreoffice.org
Subject: Re: [libreoffice-users] Sponsoring improvements and bug fixes

On Tue, 2014-07-01 at 16:18 +0100, Tom Davies wrote:
> That once they reach a stage of their migration where they start 
> making substantial savings then they could put a fraction of that 
> saving into external support like that or even to consider paying a 
> couple of in-house devs part-time.

Thanks Tom, a good idea, and certainly the kind of direction I'd like to go. 
However, at the moment, it's a company with only 4 employees, so that's not a 
lot of development work that can be done with the savings (at least in the 
short term).

The problem is that I'm having trouble migrating even one of the users across 
when some things don't work as expected (we've all heard it: "the document 
opens okay in MS office"). Whilst I understand all the issues and am happy to 
fund within my own budget, it's very difficult to persuade the end-user given 
the circumstances.

Wish me luck!

Andy




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