I already saw that.

tnx


On 10/19/2017 07:10 AM, zahra a wrote:
> hi.
> i searched in google and find these tips to restore your windows.
> hope that help, God bless you!
>
> If your computer isn't running the way it should, you're getting
> strange errors or you just want to return it to its default state,
> Windows 10 has your answer. The operating system provides a number of
> options that let you restore your computer to an earlier state. Here's
> how to reset your PC in Windows 10.
> 1. Navigate to Settings.  You can get there by clicking the gear icon
> on the Start menu.
> Select settings
> 2. Select "Update & security"
> Select Update & security
> 3. Click Recovery in the left pane.
> select recovery
>  Windows presents you with three major options: Reset this PC, Go back
> to an earlier build and Advanced startup. Reset this PC is the best
> option for starting fresh. Advanced startup lets you boot off a
> recovery USB drive or disc and "Go to an earlier build" is made for
> Windows Insiders who want to roll back to a previous version of the
> OS.
> Recovery options
> 4. Click Get started under Reset this PC.
> Click Get started
> 5. Click either "Keep my files" or "Remove everything," depending on
> whether you want to keep your data files intact. Either way, all of
> your settings will return to their defaults and apps will be
> uninstalled.
> Choose whether to keep your files
> 6. Select "Just remove my files" or "Remove files and clean the drive"
> if you chose to "remove everything" in the prior step. Cleaning the
> drive takes a lot longer but will make sure that, if you are giving
> the computer away, the next person will have a hard time recovering
> your erased files. If you are keeping the computer, choose "Just
> remove my files."
> select clean drive option
> 7. Click Next if Windows warns you that you won't be able to roll back
> to a prior version of the OS.
> click Next
> 8. Click Reset when prompted.
> Click Reset
> Windows will then restart and take several minutes to reset itself.
> 9. Click Continue when prompted.
> Click Continue
>
> On 10/19/17, libo <l...@mrisltd.com> wrote:
>> On 10/18/2017 3:21 PM, James Knott wrote:
>>> On 10/18/2017 03:15 PM, Barry Smith wrote:
>>>> When I have a problem installing on Windows 10 as my user (which is
>>>> the administrator), I right-click the installation program, and choose
>>>> "Run as admin" or whatever the verbiage is. :)
>>>>
>>> I often do that to, but it wasn't available this time.  However, I was
>>> prompted for the admin password and entered it.  However, the install
>>> still failed.
>>>
>>>
>> Do you have CryptoPrevent installed? You will get that error if the
>> protection is set to "Maximum".
>>
>> L.
>>
>>
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