I just tried that and still get that error message.

On 10/19/2017 10:14 AM, James Knott wrote:
> I already saw that.
>
> tnx
>
>
> On 10/19/2017 07:10 AM, zahra a wrote:
>> hi.
>> i searched in google and find these tips to restore your windows.
>> hope that help, God bless you!
>>
>> If your computer isn't running the way it should, you're getting
>> strange errors or you just want to return it to its default state,
>> Windows 10 has your answer. The operating system provides a number of
>> options that let you restore your computer to an earlier state. Here's
>> how to reset your PC in Windows 10.
>> 1. Navigate to Settings.  You can get there by clicking the gear icon
>> on the Start menu.
>> Select settings
>> 2. Select "Update & security"
>> Select Update & security
>> 3. Click Recovery in the left pane.
>> select recovery
>>  Windows presents you with three major options: Reset this PC, Go back
>> to an earlier build and Advanced startup. Reset this PC is the best
>> option for starting fresh. Advanced startup lets you boot off a
>> recovery USB drive or disc and "Go to an earlier build" is made for
>> Windows Insiders who want to roll back to a previous version of the
>> OS.
>> Recovery options
>> 4. Click Get started under Reset this PC.
>> Click Get started
>> 5. Click either "Keep my files" or "Remove everything," depending on
>> whether you want to keep your data files intact. Either way, all of
>> your settings will return to their defaults and apps will be
>> uninstalled.
>> Choose whether to keep your files
>> 6. Select "Just remove my files" or "Remove files and clean the drive"
>> if you chose to "remove everything" in the prior step. Cleaning the
>> drive takes a lot longer but will make sure that, if you are giving
>> the computer away, the next person will have a hard time recovering
>> your erased files. If you are keeping the computer, choose "Just
>> remove my files."
>> select clean drive option
>> 7. Click Next if Windows warns you that you won't be able to roll back
>> to a prior version of the OS.
>> click Next
>> 8. Click Reset when prompted.
>> Click Reset
>> Windows will then restart and take several minutes to reset itself.
>> 9. Click Continue when prompted.
>> Click Continue
>>
>> On 10/19/17, libo <l...@mrisltd.com> wrote:
>>> On 10/18/2017 3:21 PM, James Knott wrote:
>>>> On 10/18/2017 03:15 PM, Barry Smith wrote:
>>>>> When I have a problem installing on Windows 10 as my user (which is
>>>>> the administrator), I right-click the installation program, and choose
>>>>> "Run as admin" or whatever the verbiage is. :)
>>>>>
>>>> I often do that to, but it wasn't available this time.  However, I was
>>>> prompted for the admin password and entered it.  However, the install
>>>> still failed.
>>>>
>>>>
>>> Do you have CryptoPrevent installed? You will get that error if the
>>> protection is set to "Maximum".
>>>
>>> L.
>>>
>>>
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