Send a invoice back to the email originator pointing out our charge for
IP to user lookup, and inform them that it will be forwarded once
payment has cleared their bank. Checks only accepted.
--
On 8/15/2014 12:40 AM, Justin Wilson wrote:
I just forward it on with a note that if they don't know this is going
on they should investigate it. If they do I would recommend they use
an encrypted P2P client or turn on encryption.
Justin
--
Justin Wilson <j...@mtin.net>
http://www.mtin.net <http://www.mtin.net/blog>
Managed Services -- xISP Solutions -- Data Centers
http://www.thebrotherswisp.com
Podcast about xISP topics
From: Adair Winter <ada...@amarillowireless.net
<mailto:ada...@amarillowireless.net>>
Reply-To: WISPA General List <wireless@wispa.org
<mailto:wireless@wispa.org>>
Date: Thursday, August 14, 2014 at 4:57 PM
To: WISPA General List <wireless@wispa.org <mailto:wireless@wispa.org>>
Subject: Re: [WISPA] Download of Copyrighted Material - What do you do?
We forward the notice to offending customer and let them know that
uploading and downloading of copyright content is not allowed.
Recently we've been getting more notices and several from the same
people. So I've started suspending the account until they call and
acknowledge the notice we've sent them.
I'm really not trying to be the bittorrent police. However, when
someone downloads 56Gb in three days of torrents and doesn't respond
to the emails. We feel that is a gross waste of network resources and
want them to understand what they are doing.
Adair
On Thu, Aug 14, 2014 at 9:48 AM, Russ Van Vlack
<rvanvl...@freedomnet.com <mailto:rvanvl...@freedomnet.com>> wrote:
WISPA Colleagues,
We are fighting the neverending battle of dealing with the
IP-Echelon notices of copyright infringement and need a more firm
policy in place. Our acceptable use policy and account terms and
conditions clearly state that these actions are illegal and/or
against company policy, however we do not have a firm course of
action in place in dealing with customers in violation.
Would anyone be willing to share what their company policy is in
regards to these notices? Especially, if you do anything further
than passing the notice on to the customer?
Thanks.
--Russell Van Vlack
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--
Adair Winter
VP of Network Operations / Owner
Amarillo Wireless | 806.316.5071
C: 806.231.7180
http://www.amarillowireless.net
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--
West Michigan Wireless ISP
Allegan, Michigan 49010
269-686-8648
A Division of:
Camp Communication Services, INC
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