I completely concur with Gary as I have these types of files open in a new 
window for the very
reasons he stated. Additionally, I've had users report that they close the 
window thinking that
they're exiting the document, but they're actually closing the browser.

Respectfully,
Mario

> There is a flip-side to the "no new window" recommendation......
>  Many of our users are very computer illiterate and giving them too many
> options confuses them.
>  We do open our PDF documents in a new window and never have any complaints
> about it.
>  We DO get complaints, though, when things are too hard to use or if the
> page they were on "disappars" because we opened a "document" in that same  
> window or if the file
> downloaded and they can't find it (happened regularly  before we launched the 
> PDF in another
> window).
>  We also get complaints from Mac users for similar reasons (because,
> apparently, the default behaviours that have sometimes been set up always  
> just download files
> to one place and dont give the user an option of saying  where they want the 
> file - and then
> they can't find it).
>  I'm all for web-standards - but when a user base clearly has problems in
> dealing with a move to a "standard" then I would prefer to cater for my user  
> base over the
> standard. There are always "exceptions" to every rule.
>  Regards,
> Gary
>
>
>  On 8/16/05, Damian Sweeney <[EMAIL PROTECTED]> wrote:
>>
>> Hi Ted,
>>
>> I would say let the user decide. Wherever possible I try to provide enough 
>> information in the
>> link itself so that the user knows what to expect and can proceed as they 
>> wish. Many people
>> will set up their browser to deal with different file types according to 
>> their preference
>> (open the document in the browser, open it in the application, download the 
>> file). Opening in
>> a new window removes user choice. By providing a plain link you give users 
>> the option that you
>> use of `right-click - open in new window`. How do I choose to open a 
>> new-window-link in the
>> current window if that is my preference?
>>
>> The only time I open links (to web pages) in a new window is when I have to 
>> place a link
>> inside someone else's frame and I warn the user that I'm doing it. I 
>> wouldn't use a new window
>> for the downloadable documents you are referring to.
>>
>> Unexpected pdfs are annoying, especially for low-bandwidth users. So, I 
>> would recommend
>> something like:
>>
>> <a href="document.pdf">Some stuff (pdf format, 200kb)</a>
>>
>> Include all the info in the link, if you can, for people who only read the 
>> links.
>>
>> Cheers,
>>
>> Damian
>>
>> > Hi All
>> >
>> >
>> >
>> > We've had a discussion at work about pdf documents and hijacking the
>> user's
>> > browser / making it more user-friendly. What is the general feeling
>> towards
>> > having pdf and other non-html documents open in a new window?
>> >
>> >
>> --
>> Damian Sweeney
>> Learning Skills Adviser (online)
>> Language and Learning Skills Unit
>> Instructional Designer, AIRport Project
>> Equity, Language and Learning Programs
>> University of Melbourne
>> 723 Swanston St
>> Parkville 3010
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>> airport.unimelb.edu.au/ <http://airport.unimelb.edu.au/>
>> ph 03 8344 9370, fax 03 9349 1039
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