On Dec 11, 2019, at 2:00 PM, John J Foster wrote: > So it appears that my client (in Michigan) and I (in Seattle) with running > the current versions of Windows 10 Pro and 4D v17.2 64-bit are the only > developers experiencing this issue? > > 4D Tech Support do you have any ideas? Suggestions? Seen the issue? > > I looked at 4D v17.3 64-bit but there were mention of fixed issues in that > version so I couldn’t check to see. > > Really need help to know how to fix this.
Hi John, I just tested this on v17.2 64bit on macOS 10.13.6 and and OK variable returning 1 if you click “Print” button in the dialog and 0 if you click “Cancel” button. Also tested this on v17.2 64bit on Windows 10 Home and got the same results. OK variable is being set correctly. So it appears to be you and your configuration. Now you need to go into troubleshooting mode… 1. Are you both clicking the “Print” button in the print dialog box, or you pressing return key or enter key. I clicked the Print button, or clicked the Cancel button. 2. Have you created a new database and a method with just: PRINT SETTINGS TRACE and then run that method and check the debugger for OK value? 3. What printer driver are you and your client using? Try printing to a different printer. (Set the default printer at the OS level first. Then start 4D and do the test) 4. Are either of you selecting a different printer when the dialog box is displayed or using the default printer that is already selected in the dialog box. I used the default printer. Reminds me of a bug reported to me many years ago by a user that I could not reproduce. Turned out the user was using the keyboard to initiate an action and it was failing. I was using the mouse and clicking a button to initiate the action and it worked. That’s all I can offer. Tim ***************************************** Tim Nevels Innovative Solutions 785-749-3444 [email protected] ***************************************** ********************************************************************** 4D Internet Users Group (4D iNUG) Archive: http://lists.4d.com/archives.html Options: https://lists.4d.com/mailman/options/4d_tech Unsub: mailto:[email protected] **********************************************************************
