Hi Tim, Well I did fail to mention I ma running Windows 10 Pro on parallels 15.1.
But my client is also running Windows 10 Pro but on a windows only computer. I’ll test your ideas - as always very reasonable - and let you know. Appreciate, John… > On Dec 11, 2019, at 12:53 PM, Tim Nevels <[email protected]> wrote: > > On Dec 11, 2019, at 2:00 PM, John J Foster wrote: > >> So it appears that my client (in Michigan) and I (in Seattle) with running >> the current versions of Windows 10 Pro and 4D v17.2 64-bit are the only >> developers experiencing this issue? >> >> 4D Tech Support do you have any ideas? Suggestions? Seen the issue? >> >> I looked at 4D v17.3 64-bit but there were mention of fixed issues in that >> version so I couldn’t check to see. >> >> Really need help to know how to fix this. > > Hi John, > > I just tested this on v17.2 64bit on macOS 10.13.6 and and OK variable > returning 1 if you click “Print” button in the dialog and 0 if you click > “Cancel” button. > > Also tested this on v17.2 64bit on Windows 10 Home and got the same results. > OK variable is being set correctly. > > So it appears to be you and your configuration. Now you need to go into > troubleshooting mode… > > 1. Are you both clicking the “Print” button in the print dialog box, or you > pressing return key or enter key. I clicked the Print button, or clicked the > Cancel button. > > 2. Have you created a new database and a method with just: > > PRINT SETTINGS > TRACE > > and then run that method and check the debugger for OK value? > > 3. What printer driver are you and your client using? Try printing to a > different printer. (Set the default printer at the OS level first. Then start > 4D and do the test) > > 4. Are either of you selecting a different printer when the dialog box is > displayed or using the default printer that is already selected in the dialog > box. I used the default printer. > > Reminds me of a bug reported to me many years ago by a user that I could not > reproduce. Turned out the user was using the keyboard to initiate an action > and it was failing. I was using the mouse and clicking a button to initiate > the action and it worked. > > That’s all I can offer. > > Tim > > ***************************************** > Tim Nevels > Innovative Solutions > 785-749-3444 > [email protected] > ***************************************** > ********************************************************************** 4D Internet Users Group (4D iNUG) Archive: http://lists.4d.com/archives.html Options: https://lists.4d.com/mailman/options/4d_tech Unsub: mailto:[email protected] **********************************************************************
