Years ago when I had to do a screen pop from a phone system, I used the 4D OLE_Tools to handle an inter-application call from a .net app. It sent a payload which included the unique ID of a customer record in the 4D DB. There was a 4D process which listened for that call and automatically opened the customer record. 4D OLE_Tools is long gone, but the process should be similar using REST.
Tom Benedict > On 02/21/2021 2:01 PM Kenneth Geiger <[email protected]> wrote: > > > Hi Thomas, > > Thanks. I’ve been there already and have doing some investigation. > > Regards, > > Ken > > > On Feb 21, 2021, at 2:37 PM, THOMAS BENEDICT <[email protected]> wrote: > > > > Ring Central has an API.. https://developers.ringcentral.com/api-reference > > > > That's the first place I would start. > > > > Tom Benedict > >> On 02/21/2021 10:27 AM Kenneth Geiger via 4D_Tech <[email protected]> > >> wrote: > >> > >> > >> Hi All, > >> > >> I’ve got a customer who has asked me about integrating Ring Central. They > >> looking to have an incoming phone number from Ring Central automatically > >> pull-up a client-record. Any thoughts would be most appreciated. > >> > >> Regards, > >> > >> Ken > >> ********************************************************************** > >> 4D Internet Users Group (4D iNUG) > >> New Forum: https://discuss.4D.com > >> Archive: http://lists.4d.com/archives.html > >> Options: https://lists.4d.com/mailman/options/4d_tech > >> Unsub: mailto:[email protected] > >> ********************************************************************** ********************************************************************** 4D Internet Users Group (4D iNUG) New Forum: https://discuss.4D.com Archive: http://lists.4d.com/archives.html Options: https://lists.4d.com/mailman/options/4d_tech Unsub: mailto:[email protected] **********************************************************************
