Hi David, It helps a lot!! Thank you!!
Regards, Ken Geiger Sent from my iPhone > On Feb 22, 2021, at 5:40 AM, David Samson via 4D_Tech <[email protected]> > wrote: > > Hello Kenneth, > > We did this some years ago with another VOIP phone system and it worked ok. > It is not trivial but it can be done. > Here are the basic steps: > 1) register the 4D clients and store their phone extensions in 4D.(so you > can direct the call to the correct client) > 2) Detect the call from the Ring Central server. We used a plugin for this > that we wrote. Depending on how open Ring Central are to integration they > might be able to send a web call to your 4D server. This should contain the > destination extension and the incoming phone number. > 3) build a lookup within 4D to query on the phone number and pop up the > client record. When a call comes in it executes on client. > > HTH > David > > > Message: 1 >> Date: Sun, 21 Feb 2021 11:27:29 -0700 >> From: Kenneth Geiger <[email protected]> >> To: 4D Tech <[email protected]> >> Subject: Ring Central Integration >> Message-ID: <[email protected]> >> Content-Type: text/plain; charset=utf-8 >> >> Hi All, >> >> I’ve got a customer who has asked me about integrating Ring Central. They >> looking to have an incoming phone number from Ring Central automatically >> pull-up a client-record. Any thoughts would be most appreciated. >> >> Regards, >> >> Ken >> >> > ********************************************************************** > 4D Internet Users Group (4D iNUG) > New Forum: https://discuss.4D.com > Archive: http://lists.4d.com/archives.html > Options: https://lists.4d.com/mailman/options/4d_tech > Unsub: mailto:[email protected] > ********************************************************************** ********************************************************************** 4D Internet Users Group (4D iNUG) New Forum: https://discuss.4D.com Archive: http://lists.4d.com/archives.html Options: https://lists.4d.com/mailman/options/4d_tech Unsub: mailto:[email protected] **********************************************************************
