I do have back ups but will I be able to use them if the repair guy has to put in a new hard drive? Arianne
In [email protected], "N. Thomas" <[EMAIL PROTECTED]> wrote: > > I'm hoping the hard drive isn't being detected because of another IDE > device. There's a good chance the hard drive is dead and the data can > only be saved by a data recovery specialist at a lab, which costs > thousands of dollars. > Businesses NEED BACKUPS! > > > --- In [email protected], "Tom Mitchell" > <[EMAIL PROTECTED]> wrote: > > You didn't address the problem of saving her data. > > > > > > ----- Original Message ----- > > From: N. Thomas > > To: [email protected] > > Sent: Saturday, April 23, 2005 10:38 AM > > Subject: [A-1-Computer_Tech] Re: I am in a real mess > > > > > > > > A device attached to the IDE controller has failed. > > It maybe either the hard drive, CD-ROM/DVD-ROM/CD-RW drives or a ZIP > > drive. > > > > Disconnect all IDE devices from the IDE ribbon cables, except the hard > > drive (with the PC off) and attempt to boot the system. > > Consult your Dell system manual on instruction on how to open and > > service your PC. > > > > If the system will not boot the hard drive may have failed. > > Contact a local PC service provider, or Dell tech support, for a > > replacement drive. > > > > N. Thomas > > www.service1computers.com > > > > > > --- In [email protected], "Ann E. Woods" > > <[EMAIL PROTECTED]> wrote: > > > > > > I hope someone can help me with this problem. > > > > > > > > > > > > > > > I have a Dell windows ME based desktop system, model 4300. I had > > downloadedd AVG > > > anti-virus and > > > it had been scanning my system at 5 am every morning. when I came > > down to the > > > office last Monday, I noticed the AVG screen still up. Evidently > > what happened > > > was that AVG found a virus as it has Bios revision A02 under the > > Dell logo, > > > (which I hadn't noticed previously) then a black screen lingered for > > a few > > > minuted. I then got this message: > > > "NO BOOT DEVICE AVAILABLE, STRIKE F1 TO RETRY BOOT, F2 FOR SETUP > > > UTILITY" > > > Nothing happens when i try F1, but F2 brings up the setup utility > > which reads: > > > > > > SYSTEM TIME....................................13:05:51 > > > SYSTEM DATE....................................SAT. APR 23, 2005 > > > DISKETTE DRIVE A..............................3.5 INCH, 1.44 MB > > > PRIMARY DRIVE 0...............................UNKNOWN DEVICE > > > PRIMARY DRIVE 1...............................UNKNOWN DEVICE > > > SECONDARY DRIVE 0..........................UNKNOWN DEVICE > > > SECONDARY DRIVE 1.........................OFF > > > BOOT SEQUENCE...............................ENTER > > > MEMORY INFORMATION...................ENTER > > > CPU INFORMATION...........................ENTER > > > INTEGRATED DEVICES.......................ENTER (LEGACY OPTIONS) > > > PCI IRQ ASSIGNMENT........................ENTER > > > IRQ RESERVATIONS..........................ENTER > > > SYSTEM SECURITY............................ENTER > > > KEYBOARD NUMLOCK.......................ON > > > REPORT KEYBOARD ERRORS..............REPORT > > > AUTO POWER ON..............................DISABLED > > > REMOTE WAKE UP.............................OFF > > > AC POWER RECOVERY.......................OFF > > > FAST BOOT.......................................ON > > > SUSPEND MODE.................................S3 > > > SYSTEM EVENT LOG..........................ENTER > > > ASSET TAG....................................... > > > > > > I ran a home based business for 11 years and all of my IRS info is > > in this computer. I also > > > have other necessary files locked in there. > > > I just got a Mac, and I am writing this with it. I don't know if my > > files can be transferred or > > > even saved. I would like to be able to get the Dell up and runniing > > regardless. > > > I hope you can make heads or tails of this because I can't > > > > > > Thanks for any assistance you can offer > > > > > > > > > > > > If you have any questions or problems with any aspect of this > site, please feel free to contact me directly [EMAIL PROTECTED] Please do > not post personal issues directly to the group. > > > > To unsubscribe from this list, send an email to > [EMAIL PROTECTED] > > > > Thank you for using A-1 Computer Tech > > > > > > > > > ---------------------------------------------------------------------------- -- > > Yahoo! Groups Links > > > > a.. To visit your group on the web, go to: > > http://groups.yahoo.com/group/A-1-Computer_Tech/ > > > > b.. To unsubscribe from this group, send an email to: > > [EMAIL PROTECTED] > > > > c.. Your use of Yahoo! Groups is subject to the Yahoo! Terms of > Service. > > > > > > > > [Non-text portions of this message have been removed] If you have any questions or problems with any aspect of this site, please feel free to contact me directly [EMAIL PROTECTED] Please do not post personal issues directly to the group. To unsubscribe from this list, send an email to [EMAIL PROTECTED] Thank you for using A-1 Computer Tech Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/A-1-Computer_Tech/ <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/

