I do have back ups but will I be able to use them if the repair guy has to put 
in a new hard 
drive?
Arianne




 In [email protected], "N. Thomas" <[EMAIL PROTECTED]> wrote:
> 
> I'm hoping the hard drive isn't being detected because of another IDE
> device.  There's a good chance the hard drive is dead and the data can
> only be saved by a data recovery specialist at a lab, which costs
> thousands of dollars.
> Businesses NEED BACKUPS!
> 
> 
> --- In [email protected], "Tom Mitchell"
> <[EMAIL PROTECTED]> wrote:
> > You didn't address the problem of saving her data.
> > 
> > 
> >   ----- Original Message ----- 
> >   From: N. Thomas 
> >   To: [email protected] 
> >   Sent: Saturday, April 23, 2005 10:38 AM
> >   Subject: [A-1-Computer_Tech] Re: I am in a real mess
> > 
> > 
> > 
> >   A device attached to the IDE controller has failed.
> >   It maybe either the hard drive, CD-ROM/DVD-ROM/CD-RW drives or a ZIP
> >   drive.
> > 
> >   Disconnect all IDE devices from the IDE ribbon cables, except the hard
> >   drive (with the PC off) and attempt to boot the system.
> >   Consult your Dell system manual on instruction on how to open and
> >   service your PC.
> > 
> >   If the system will not boot the hard drive may have failed.
> >   Contact a local PC service provider, or Dell tech support, for a
> >   replacement drive.
> > 
> >   N. Thomas
> >   www.service1computers.com
> > 
> > 
> >   --- In [email protected], "Ann E. Woods"
> >   <[EMAIL PROTECTED]> wrote:
> >   > 
> >   > I hope someone can help me with this problem. 
> >   > 
> >   > 
> >   > 
> >   > 
> >   > I have a Dell windows ME based desktop system, model 4300. I had
> >   downloadedd AVG 
> >   > anti-virus and 
> >   > it had been scanning my system at 5 am every morning. when I came
> >   down to the 
> >   > office last Monday, I noticed the AVG screen still up. Evidently
> >   what happened 
> >   > was that AVG found a virus as it has Bios revision A02 under the
> >   Dell logo, 
> >   > (which I hadn't noticed previously) then a black screen lingered for
> >   a few 
> >   > minuted. I then got this message:
> >   > "NO BOOT DEVICE AVAILABLE, STRIKE F1 TO RETRY BOOT, F2 FOR SETUP 
> >   > UTILITY"
> >   > Nothing happens when i try F1, but F2 brings up the setup utility
> >   which reads:
> >   > 
> >   > SYSTEM TIME....................................13:05:51
> >   > SYSTEM DATE....................................SAT. APR 23, 2005
> >   > DISKETTE DRIVE A..............................3.5 INCH, 1.44 MB
> >   > PRIMARY DRIVE 0...............................UNKNOWN DEVICE
> >   > PRIMARY DRIVE 1...............................UNKNOWN DEVICE
> >   > SECONDARY DRIVE 0..........................UNKNOWN DEVICE
> >   > SECONDARY DRIVE 1.........................OFF
> >   > BOOT SEQUENCE...............................ENTER
> >   > MEMORY INFORMATION...................ENTER
> >   > CPU INFORMATION...........................ENTER
> >   > INTEGRATED DEVICES.......................ENTER (LEGACY OPTIONS)
> >   > PCI IRQ ASSIGNMENT........................ENTER
> >   > IRQ RESERVATIONS..........................ENTER
> >   > SYSTEM SECURITY............................ENTER
> >   > KEYBOARD NUMLOCK.......................ON
> >   > REPORT KEYBOARD ERRORS..............REPORT
> >   > AUTO POWER ON..............................DISABLED
> >   > REMOTE WAKE UP.............................OFF
> >   > AC POWER RECOVERY.......................OFF
> >   > FAST BOOT.......................................ON
> >   > SUSPEND MODE.................................S3
> >   > SYSTEM EVENT LOG..........................ENTER
> >   > ASSET TAG.......................................
> >   > 
> >   > I ran a home based business for 11 years and all of my IRS info is
> >   in this computer. I also 
> >   > have other necessary files locked in there.
> >   > I just got a Mac, and I am writing this with it. I don't know if my
> >   files can be transferred or 
> >   > even saved. I would like to be able to get the Dell up and runniing
> >   regardless.
> >   > I hope you can make heads or tails of this because I can't
> >   > 
> >   > Thanks for any assistance you can offer
> > 
> > 
> > 
> > 
> > 
> >   If you have any questions or problems with any aspect of this
> site, please feel free to contact me directly [EMAIL PROTECTED] Please do
> not post personal issues directly to the group.
> > 
> >   To unsubscribe from this list, send an email to
> [EMAIL PROTECTED]
> > 
> >   Thank you for using A-1 Computer Tech 
> > 
> > 
> > 
> >
> 
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> > 
> > 
> > 
> > [Non-text portions of this message have been removed]





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