Brrgh2004,

 >Too bad you didn't research the problems customers have with receiving 
support about Dell computers.

I think all companies get complaints about their products or service. 
What matters are what percent of the total customers have trouble AND 
how effectively the cmopany deals with the complaint. If you go to site 
that's about complaints, of course you wll see a  lot of them.

Jim

>  
>



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