In a message dated 10/31/08 8:27:44 PM Eastern Standard Time, 
[EMAIL PROTECTED] writes:


> i've had my Dell for 4 
> years - and honestly, i've had no problems 

You were lucky.  I was surely hoping for something better than what I got but 
I know that I am not alone.  It is not easy for an attorney general to win a 
case against a big company.  There have to be a lot of complaints and 
evidence.  As I said before you were lucky, I wasn't.

I am negotiating with Dell now to take back the computer.  There have been 
emails back and forth. I told them that the Attorney General has agreed to take 
my case and they they will end up with not only giving me my money back but 
having to pay a fine, so I am hoping they will take back the computer...or at 
least make good for what's missing and pay for shipping back and then to me 
again.  That is the least they can do after they defrauded me.

The attorney general is very interested in how they justify charging me what 
they did and not include the perks I ordered.

Shelley


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