Wow! Thank you Donk and Mike! I sure appreciate the information. I'm going to try what you suggested and I will let you know how it turns out. I have another question - I know this sounds silly but how do I back up my files, and what all should I back up? Computers are great, but I have no idea what I'm doing when it comes to the technical workings, and I am really worried about doing damage that can't be un-done. I have a LOT of pictures on my hard drive that I don't want to lose. Could you tell me please, step-by step, how to back my stuff up?
Thanks so much! Wendy --- In [email protected], mike bader <mdbader@...> wrote: > > Belklin IMO is a good router. > I agree check for viruses. > Use more then one program. > Roku sometimes needs to be rebooted as well. > Vista and printers have issues. > Make sure you have the latest updates. > Defrag the hard drive etc. > Clean your startup and temp files. > Have you contacted AT&T? > They have problems in this area and can check it quickly remotely > as to speeds and history. > There could also be a neighbor with a wireless router on your channel. > > mike bader > > On 3/14/2011 6:53 PM, Donk wrote: > > Hi - I'm not sure you really have a router problem. You mentioned that > > even before the router switch you were getting connection errors when > > surfing? So, maybe it could be an At&t problem? Anyway, here are some > > things to check about your wireless (I'm assuming it's all wireless?) > > network: > > 1. If you have any cordless phones in the house (not cell phones, but > > cordless land-lines) it's very possible their signal is screwing up your > > router's signal. Also, any other similar electronic device - like a > > baby monitor, maybe, can mess you up. Also, if you have nearby > > neighbors with cordless phones, etc., your signal can be affected. I've > > seen it happen more than once. > > The fix for this can be either changing the freq channel your phones use > > (if possible), or changing your router's channel by accessing its setup > > utility in your browser. There should be maybe 10 channels that you can > > experiment with - some might make it worse. > > > > 2. Some of the other stuff you mention - like not being able to attach > > pics to email, or just opening pics on your hard drive - wouldn't have > > anything to do with your router or At&t. Stuff like that would suggest > > either a virus infection, or a dying hard drive, or maybe just some > > corrupted Vista system files. To try to sort out which of those 3 > > things, I would first try running a test of the Hard Drive. But first - > > be SURE to backup any personal files you don't want to lose! If a hard > > drive is already going south, sometimes running a test will finish it > > off for good. In Vista: > > > > Go to Start button, click on Computer. > > Right-click your C: drive, and choose Properties. > > Click the Tools tab, and click "Check Now". > > Make sure both options are checked: Autofix errors, and Attempt Recovery > > of bad sectors. > > > > It can take quite a while to finish - especially if you've got a big > > drive. You might be asked to reboot, but when it's done you'll see a > > report. If you see any errors or bad sectors listed, it's time to > > backup and start thinking about a new hard drive - even if the errors > > were "fixed". > > If the drive checks out 100% fine, then I would maybe suspect a virus > > infection. You can run a bunch of AV and Malware apps to try to clean > > it. But you might eventually just have to reformat the drive and start > > fresh. I think your HP has a hidden recovery partition on the drive > > that will restore it to factory default in just a few minutes. Of > > course "everything" you've added since you bought it will be lost. But, > > try hitting the power button, and immediately holding down CONTROL, and > > keep rapidly tapping F11. You should come to a menu giving you options > > to restore the hard drive. > > > > The printer thing might be related to the above mentioned probs. But, > > IMO, windows has never been very good working with printers. The print > > queue is always getting jammed up and it's sometimes impossible to clear > > it - even by rebooting. If you Google something like "how to clear > > Vista print queue" you'll find instructions on how to clear the queue. > > Other than that, your print prob might be related to a virus or bad hard > > disk. > > > > Good luck, > > Donk > > > > > > > > On 3/14/2011 3:44 PM, Shawn and wrote: > >> Hello! > >> > >> I have an HP w1907 with Vista. I know, you're probably laughing and > >> thinking that's the problem entirely, but seriously I could sure use some > >> knowledgeable help. > >> 1.We have AT&T for our Internet service, the second fastest level (the > >> fastest isn't available in our area yet), and we've got a Belkin Surf N300 > >> wireless router hooked up so that we can watch movies through a Roku > >> device. When we first started using the Roku it was great, but then our > >> old router quit and we bought the new Belkin. It seemed to work okay at > >> first, but now our Internet is painfully slow (not much better than > >> dial-up) and the Roku keeps losing the signal from the router. That we can > >> deal with, but I guess the biggest problem is something that started > >> before the router swap. When we are on the Internet and try to open a new > >> page, or click on a link to go somewhere, we get messages saying that > >> either we've lost our connection, or that Internet Explorer has stopped > >> working and will now close. > >> 3. We can no longer attach pictures to our e-mails, or upload them to > >> places like Facebook and we sometimes get messages when trying to access > >> the pictures stored on our hard drive - I can't remember the exact message > >> but it seems like it had to do with comm (?). > >> 4. Getting our printer, a Kodak ESP 5250, to work is sketchy at best and > >> usually involves shutting the system down - sometimes we have to push the > >> power button on the computer to do this because it won't shut down. Even > >> after getting it all shut down and re-started the printer still sometimes > >> will not print. If we're lucky the printer starts printing whatever is > >> waiting in the printer folder(?)when the computer finishes booting up. If > >> not, we start the shut-down/re-start process again. > >> Does anyone have any suggestions? I'm guessing we need a different router > >> - but I really don't know what to look for when we do buy one. For now we > >> would only be using the router for the Internet on one or possibly two > >> desktop computers and for the Roku player. > >> Any help would be greatly appreciated! > >> > >> Thanks so much! > >> Wendy > >> > >> > >> > >> ------------------------------------ > >> > > > > > ------------------------------------ If you have any questions or problems with any aspect of this site, please feel free to contact me directly [email protected] Please do not post personal issues directly to the group. To unsubscribe from this list, send an email to [email protected] Thank you for using A-1 Computer TechYahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/A-1-Computer_Tech/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/A-1-Computer_Tech/join (Yahoo! 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