Dell usually let's you download drivers for specific devices - like chipset, audio, network, video, etc. The drivers are usually a .exe file that you click after download and it opens up an installation utility. Are you downloading a driver "package"? Try finding her exact model at the Dell support site and see if the individual drivers are available.
Also, maybe the package you got requires XP SP2 or SP3 (and she only has XP SP1)? You could also try going to Control Panel, Add New Hardware, and try adding a certain device. When it asks for the driver location point it to the downloaded file you have. Good luck, Donk On 4/29/2011 8:39 AM, kevin19_89 wrote: > disk set and it needs to have the 2nd disk now. It was downloaded from > dell.com and it worked fine last time. I thought it went corrupted, went and > redownloaded it and it says the same thing. Downloaded it at ------------------------------------ If you have any questions or problems with any aspect of this site, please feel free to contact me directly [email protected] Please do not post personal issues directly to the group. To unsubscribe from this list, send an email to [email protected] Thank you for using A-1 Computer TechYahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/A-1-Computer_Tech/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/A-1-Computer_Tech/join (Yahoo! ID required) <*> To change settings via email: [email protected] [email protected] <*> To unsubscribe from this group, send an email to: [email protected] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/

