Another thing that happened was I found SYSTEM RECOVERY but it won't let me go back any further than today. It says to create a restore point too which isn't what I want.
I need help. Janice On Mon, May 30, 2011 at 10:57 PM, Janice D <[email protected]> wrote: > Hi Donk, > > It didn't work pressing the F10 key and I don't have the license key to > use the discs. > > Here is what I copied from the site you gave me: When I go to Start, All > Programs, there isn't an HP tools or PC system recovery > > Is this unusual? > > [image: hide] > Recovering from Windows XP > > <http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph07145&lc=en&dlc=en&cc=us&product=461232#N81> > Use the following steps to recover the computer from the Windows XP > desktop: > > 1. Backup files from the My Documents folder and from other folders you > may have created. > 2. Disconnect all connected devices (such as the Personal Media Drive, > USB drives, printer, and fax), remove media from drives, and remove any > recently added internal hardware. Do not disconnect the monitor, keyboard, > mouse, and power cord. > 3. From the Windows XP desktop, click *Start* , *All Programs* , and > then one of the following options: > > *NOTE:* The following options are for HP computers. Compaq computers > will have similar options (for example, Compaq Tools). > - *HP Tools* , and then *HP PC System Recovery* . > - *Hewlett-Packard* , *hp pavilion pc tools* , and *hp pc system > recovery* . > - *PC Help & Tools* , and then *HP PC System Recovery* . > A recovery Welcome screen appears. > 4. Click *Yes* or *OK* to continue the recovery process. > The computer restarts to the recovery program. If another welcome > screen is displayed, click *OK* to continue. > 5. Select one of the following procedures, depending on which recovery > type you want to perform: > - To perform a system recovery, click *Next* , and then click *Yes* > - To perform a destructive recovery, click *Advanced* , (select > *Destructive > Recovery* ) and then click *Next* . > > *CAUTION:* * A destructive recovery will format the hard drive. This > will delete all the information on the hard drive and reinstall Windows > XP > and the original software that came with the computer.* > 6. Read and respond to each window and screen that appears. > 7. After the System Recovery is complete, the computer restarts and > continues into Windows setup. Complete the setup screens and wait until the > PC finishes the setup. > > *NOTE:* It may take a long time to complete Windows setup. This time > varies and may take over several hours. Recovery times are most affected by > using recovery discs that were ordered from HP and/or the amount of files > that were stored in the user account folders (for example, My Documents and > the Desktop). > 8. Before using your computer, update and protect your computer. For > more information, refer to Things To Do After Performing a System > Recovery in Windows > XP<http://h10025.www1.hp.com/ewfrf/wc/doclink?lc=en&cc=us&product=461232&tmp_docname=c00276693>. > 9. Re-install applications that you added after purchasing the > computer, and any files that you have backed up. > > > > > > > > > > > > On Mon, May 30, 2011 at 10:26 PM, Donk <[email protected]> wrote: > >> >> >> It appears your model does have the built-in recovery partition. You >> can start it by pressing the power button and quickly tapping the F10 >> key until you come to a menu. >> Here's a link to the HP support site for your PC, and what to do if the >> recovery fails: >> http://bit.ly/izhq3h >> I'm not sure what the menu options will be, but one of them should be to >> completely erase and restore the PC. >> >> Before you start it's important to make the PC exactly like it was when >> you first turned it on the day you bought it. That means disconnect any >> devices you've added since then - such as personal media drives, >> printers, scanners, cameras, camera-type memory cards, and other devices >> that did not originally come with the PC. It's a good idea to even >> unplug your internet cable (unless you've got wireless of course). If >> the recovery finds any unfamiliar hardware it might freeze up and stop >> working. >> >> If the worst case does happen, and you're left with a PC that won't >> boot, you can possibly call Microsoft and try to talk them into giving >> you a new key to reinstall from your XP disk. I dunno if they'll do >> that or not since XP isn't even officially supported anymore. >> >> Let us know how it goes? >> Good luck, >> Donk >> >> >> On 5/30/2011 10:05 PM, Janice D wrote: >> > Hi Donk, >> > >> > It is the Pavillion a1000y >> > >> > I can't do it with the disc because I do not have the license key. >> Please >> > tell me the few clicks to try. I hope it works. This woman really needs >> it >> > for her kids and it's been just sitting here. I would love to see it go >> to >> > good use, but I can't take any chances giving it away not knowing >> everything >> > is cleared off of it. >> > >> > Janice >> > >> > On Mon, May 30, 2011 at 6:44 PM, Donk<[email protected]> wrote: >> > >> >> >> >> What model HP is it? Most HP's come with a quick way to restore it to >> >> the way it was the day you bought it - without using disks and just a >> >> few clicks. It uses a hidden partition on the harddrive to install the >> >> original factory default image. It's a lot faster than reinstalling the >> >> whole OS - but if it fails you can still install XP from your disks. >> >> >> >> Good luck, >> >> Donk >> >> >> >> >> >> On 5/30/2011 11:53 AM, Recycle Diva wrote: >> >>> Hi, >> >>> >> >>> Somebody asked for an old windows 98 computer for their kids and I >> have >> >> this one sitting around but don't want to get rid of it until I do a >> >> complete recovery to remove whatever I have on there. I don't remember >> how >> >> to do it. Can you help me? >> >>> Thank you. >> >>> Janice >> >>> >> >>> >> >>> >> >>> ------------------------------------ >> >>> >> >>> If you have any questions or problems with any aspect of this site, >> >> please feel free to contact me directly [email protected] Please do >> not >> >> post personal issues directly to the group. >> >>> To unsubscribe from this list, send an email to >> >> [email protected] >> >>> Thank you for using A-1 Computer TechYahoo! 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