Hi. The restore and updating worked! Thank you for your help!
Michelle
--- In A-1-Computer_Tech@yahoogroups.com, "kevin19_89" <kevin19_89@...> wrote:
>
> have you tried a system restore? if you installed any programs you will have
> to reinstall them or any updates.
>
> do you have the windows xp disk? if so open your command prompt, and type cd
> C:\Windows\System32 then type sfc /scannow and enter and let it run. It will
> scan and try to fix some of your system files. Hopefully it will complete
> with no corruption it could not repair
>
> --- In A-1-Computer_Tech@yahoogroups.com, "Michelle" <mdermott@> wrote:
> >
> > Hi everyone,
> >
> > My husband owns a desktop computer with windows xp home; it's a quad core -
> > don't know if that helps. Anyway, about a month ago, my husband had a
> > virus problem, so he ran both Microsoft Security essentials, Spybot search
> > and destroy, as well as Malwarebytes. Soon after, he started getting the
> > error above and said that it had to close down, whereupon he restarted the
> > computer. This doesn't happen all the time, but we would like to remove
> > the problem without reformatting. We are both not really computer techs.
> >
> > Thank you for your help.
> >
> > Michelle
> >
>
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