Look up your usb drive online and see what its system requirements are.
If it's a large capacity drive it might require Windows XP (service pack
3) or later. I'm guessing you've got Windows Vista, or maybe an early
version of XP on your system?
Another thing to check... you say one of your ipods isn't recognized...
if you've got more than a couple usb devices plugged in at the same time
your pc might not have sufficient voltage to power them all. Try
unplugging some of the other devices and then plugging in the ipod.
Since you have a computer guy you might ask him about reformatting your
internal hard drive to clean out your system of junk and viruses,
malware, etc. Of course this will erase all your personal data - so be
sure to back it up first.
Good luck,
Donk
On 10/14/2012 8:50 AM, Laurie wrote:
> Hello,
>
> I have a Dell that is about 10 years old.
> I purchased a Seagate External Hard Drive and my computer doesn't
> recognize it. The hard drive itself will light up when plugged in but
> that is about it. Computer also won't recognize one of our ipods yet
> does recognize other ones.
>
> Anyway, my computer guy says my computer (the ports?) is probably to
> old and that is why.
>
> Is there not any type of adapter or something I can get or do to resolve
> this?
> Right now I'm deleting some music and photos. I don't have the money
> yet for a new computer.
>
> laurie
>
>
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