--- In A-1-Computer_Tech@yahoogroups.com, Donk <d.knieriem@...> wrote:
>
> Look up your usb drive online and see what its system requirements
are.
> If it's a large capacity drive it might require Windows XP (service
pack
> 3) or later.  I'm guessing you've got Windows Vista, or maybe an early
> version of XP on your system?
>
> Another thing to check... you say one of your ipods isn't
recognized...
> if you've got more than a couple usb devices plugged in at the same
time
> your pc might not have sufficient voltage to power them all.  Try
> unplugging some of the other devices and then plugging in the ipod.
>
> Since you have a computer guy you might ask him about reformatting
your
> internal hard drive to clean out your system of junk and viruses,
> malware, etc.  Of course this will erase all your personal data - so
be
> sure to back it up first.
>
> Good luck,
> Donk
>
> On 10/14/2012 8:50 AM, Laurie wrote:
> > Hello,
> >
> > I have a Dell that is about 10 years old.
> > I purchased a Seagate External Hard Drive and my computer doesn't
> > recognize it.    The hard drive itself will light up when plugged in
but
> > that is about it.   Computer also won't recognize one of our ipods
yet
> > does recognize other ones.
> >
> > Anyway,  my computer guy says my computer (the ports?) is probably
to
> > old and that is why.
> >
> > Is there not any type of adapter or something I can get or do to
resolve
> > this?
> > Right now I'm deleting some music and photos.    I don't have the
money
> > yet for a new computer.
> >
> > laurie
> >
> >
>Thank you Donk.




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