I am not aware of the costs involved but may be it is worth installing a toll 
free  number to get to this help line. If not totally free, there are services 
which enable you to have the same numbr in all cities throughout the country. 
Reliance and other telephone service providers do have this facility. Again, I 
am not aware of the costs involved...

Regards,
Kiran.

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Prashant
Sent: Tuesday, 31 October 2006 5:32 PM
To: [email protected]
Subject: Re: [AI] Launch of Technology Helpline

As of now this will work from NAB Delhi only but people can contact from 
anywhere in the country.
Being a call centre type of service, I don't think there is a needof taking 
it to all branches.

We have been extending these services over the years but now we are trying 
to do it in a professional manner.
We are launching this service today and mail to accessindia is a part of its 
publicity.
We will be  distributing Brochures and displaying information about this 
services at as many related organisations as possible.
HPS Foundation has been supporting our technology Centre for a long time and 
have genorously granted us funds for starting this dream project of mine.
We hope to build it up gradually. I think there is a tremendous requirement 
for increasing the capacity of taking calls of this helpline.


----- Original Message ----- 
From: "Subramani L" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Tuesday, October 31, 2006 5:22 PM
Subject: Re: [AI] Launch of Technology Helpline


Does it function only from Delhi or is there plans to start such a service 
across all the NAB's in the country?

Also, pl give a background as to how this idea has come up, the role of HPS 
and what you have done to promote this service among the VI and their 
potential employers?

Subramani

-----Original Message-----
From: [EMAIL PROTECTED] 
[mailto:[EMAIL PROTECTED] On Behalf Of Prashant
Sent: Tuesday, October 31, 2006 5:02 PM
To: [email protected]; [EMAIL PROTECTED]; 
[EMAIL PROTECTED]; [EMAIL PROTECTED]; 
[EMAIL PROTECTED]; [EMAIL PROTECTED]; [EMAIL PROTECTED]
Subject: [AI] Launch of Technology Helpline

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Assistive Technology Helpline





A Telephone & E-Mail based service


for providing guidance and solutions on the different aspects of Assistive 
Technology closely linked with empowerment of visually impaired persons.






National Association for the Blind is delighted to announce the launch of 
this service.





Beneficiaries




·   Blind persons

·   Persons with low vision


·   Parents/family/friends  of visually impaired persons

·   Employers of visually impaired persons

·   Organisations working with/for visually impaired persons







Assistive Technology has revolutionised the lives of visually impaired 
persons. Not only has it given access to computers and all its advantages, 
it has led to the development of several special devices which together have 
gone a long way in overcoming the handicaps caused by loss of vision.




Computers are now an excellent tool for blind persons. It enables blind 
persons to access the information in the same format as used by the 
non-blind persons.





This has brought about a drastic change in the lives of visually impaired 
persons, who traditionally had access to information through Braille or 
audio only. This has had revolutionary consequences like Opening of new 
disciplines of education for blind persons, increased employability, and 
independence in reading and writing for various educational, vocational and 
recreational activities.





In addition to the computers, assistive devices such as Braille Displays, 
Portable Note takers, digital recorders, talking books, e-books, talking 
cell phones   etc enable persons with blindness to send and receive E-ails, 
browse net, read books, create their own documents, work on spreadsheets & 
accounting package, read newspaper & magazines.





Therefore it is imperative that an effort is made towards spreading 
awareness about the existence and advantages of assistive technology & 
Solving all problems related with use of assistive technology.







The Service




Anyone can call or email their queries. People can also visit the Helpline 
Desk within NAB premises or can even send their queries through post. The 
Assistive Technology Helpline team supported by the NAB Technology Training 
Centre Faculty will resolve the callers problems. As far as possible, the 
team will provide solution at the same time or else will give a timeline 
after which the caller will be given the solution.







The helpline will offer help on the following subjects -





·    Counselling on assistive technology and advising vision impaired users 
on which IT tools will be best for them.



·    Troubleshooting problems of visually impaired persons in use of 
assistive technology such as problems related to operation of




ü Screen Reading Software


ü Screen Magnification Software


ü Optical Recognition


ü Mobile Phone Accessibility


ü Commonly used applications such as word processors & spreadsheets




·    Consultancy to employers and individuals wanting to buy and install 
computers and other hardware and software that are accessible to blind 
people.



·    Disseminate information about the various training courses available in 
the country in the field of assistive technology




·    Provide support to trainers and provide technical support for anyone 
wanting to set up computer training centres/study rooms  anywhere in the 
country




·    Propagate "DAISY Standards" and provide technical help in its 
implementation. The "DAISY Standards" have now been accepted worldwide as 
the "Better Way to Read" and "Better Way to Publish". Information published 
as per the DAISY Standards is accessible to all including people with 
disabilities.




·    Consultancy for improving accessibility of websites.



·    Provide information about the job avenues in the field of technology 
for blind persons
















Helpline Contact Details:




Assistive Technology Helpline


National Association for the Blind

Sec-5, R. K. Puram, New Delhi-110022




Phone Numbers:

Country code: 0091 City code: 011

64 55 6968

26 16 8321, 26 10 5794,


26 10 2944, 26 17 6379




Email: [EMAIL PROTECTED]

Fax: +91-11-26187650

Website:  www.nabdelhi.org







Project supported by

HPS Social Welfare Foundation














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