Dear List Members, I would like to draw your attention to various problems faced by all of us regarding accessibility in banking and cashless transactions. While some of us might be able to avail of net banking and cashless transaction to a great extent, in particular banks or apps, I feel majority of our community faces accessibility issues. Either we have to restrict ourselves to certain banks, institutions or apps or deny ourselves the benefit of cashless transactions. After all the question to my mind is: if government is so keen about introducing cashless transactions it must see that all banks and cashless transactions are made accessible to each and everyone of us. For e.g. the o t p generated by some banks is so complicated and the time given is so short that it is hardly possible for a vi person with average ability to enter it even on mobile. Many of the UPI apps are not accessible. Hence one has to first find out which banking site or app is accessible. After all I feel this is discrimination on the part of Government not to extend all facilities to us just because of vision limitation. I would like to give an example of CBI net banking which I recently joined. The bank give only one minute time to enter the o t p which consists of both alphabets and numbers which too are case sensative. With vowels in between talkback reads it in very unusual way and by the time you switch over character navagation mode the time gets over. Of course there is an option of grid but why should we restrict ourselves to only one option when other options are also available. Further one has to carry his grid card details in accessible form everywhere he goes or take help of sighted person which may not be available always. This is just one example. There might be several such issues we might be facing. What I mean to say is we should pressurise the government to make necessary changes in the systems so that all of them are usable. In the present scenario of cashless transactions this has become all the more essential if we want to avail of all the benefits of cashless transactions. I therefore suggest we should frame a draft and post it on social media which government will have to take note of if not immediately at least in course of time. Please let me know your views on the matter. Sincerely, C. B. Kulkarni
-- Mobile +918080742446 Land line : 0251 2482633 skype ID: chandrashekhar.b.kulkarni Register at the dedicated AccessIndia list for discussing accessibility of mobile phones / Tabs on: http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list..
