Why cant we start a petition on change.org On 1/19/17, Chandrashekhar Kulkarni <kulkarni.chandr...@gmail.com> wrote: > Dear List Members, > Thank you very much Mr. Subhash and Srinivasu for urgently posting the > matter. > I have also sent the mail to the Director, Ministry of Finance > (information & Technology) as below. I would also like to get some > hints about using Tweater and how much accessible it is for totally > blind person. > Respected Sir, > I am writing this mail on behalf of visually challenged community > which forms an important portion of Divyang Persons. Recently our Hon. > Prime Minister has declared various schemes and incentives to promote > cashless transactions. No doubt this is an important move. However, in > this connection we, the visually challenged have to face innumerable > problems which leads to denial of these benefits to us. > An important means of cashless transactions is various mobile apps > developed by government as well as private sector. In the absence of > sight we have to use these apps with the help of talkback or similar > screen readers. However, all the information displayed is not read by > these screen readers. Further there are unlabled buttons which render > the use of such apps beyond the the ability. Even the BHIM officially > launched by Government of India is very much inaccessible because of > these buttons and its interface. Most of the UPI apps of various banks > pose no serious problems. One has to choose among numerous options > only on the basis of accessibility. This greatly limits our ability to > participate in cashless transactions on par with other members of the > community. This, in my opinion, is one form of seclusion. > Another way of cashless transaction is net banking. Here too the > problems are no severe. First of all many banks deny the facility to > visually challenged only on the basis of disability and demand letter > from our side stating such a facility is extended at our own risk. > Isn't it a way of discrimination? Even after getting net banking > facility all banks' websites are not accessible with screen reader. So > one has again to find a bank with accessible website. The method used > for authentication of transaction by most banks is OTP or Grid Card. > Out of these the OTP option is many times inpracticable as the time > given to enter OTP is too short (one minute) and in some case it > consists of alphanumeric values which are at times case sensative. > Isn't it a harculent task for a person like me to enter the code in > the stipulated time limit of one minute? Though the Gric Card option > is open, this restricts the use of net banking outdoor as one has to > carry the Grid Card in accessible form everywhere. Secondly again it > excludes us from all the facilities and options available to a normal > person. > We Divyang persons want to be a part and parcel of society and live > with it. We too want to avail of the benefits of cashless transactions > but all the above obstacles deny us these advantages and give a > feeling of seclusion. > We would therefore request you to see that all the facilities and apps > available to the society are made available to us in accessible form. > The Government must begin with its BHIM app and make it accessible by > making suitable modifications. All banks must be told to extend all > banking services even to visually challenged without any > discriminations and their websites should be completely user friendly > to us. > I hope you will understand our concern about the problem and take > immediate action to resolve these problems and enable us in > participating in cashless transactions on equal footing and thus > foster equal participation. > Please go through the above matter and give your valuable suggestions > which can be incorporated in subsequent follow up. > Please also let me know if you get any feedback on tweater, dear friends. > Sincerely, > C. B. Kulkarni > > On 18/01/2017, SC Vashishth <subhashvashis...@gmail.com> wrote: >> Dear Chandrashekhar, >> >> Your mail was only addressed to me and not on the list. However, I have >> explained your issue on twitter addressing it to the Concerned minister, >> PMO India and Ministry of Social Justice as below: >> >> Public Grievances Portal inaccessible to #blind >> <https://twitter.com/hashtag/blind?src=hash> users. Alternate sound >> option >> to visual captcha doesn't work.@PMOIndia <https://twitter.com/PMOIndia> @ >> DARPG_GoI <https://twitter.com/DARPG_GoI> @MSJE_AIC >> <https://twitter.com/MSJE_AIC> >> >> <https://twitter.com/MSJE_AIC>This has also been re-tweeted by Mr. >> Srinivasu. Hope it works. You may also create a twitter account and tweet >> about this. >> regards >> Subhash >> >> >> [image: --] >> >> Subhash Chandra Vashishth >> [image: https://]about.me/subhashvashishth >> <https://about.me/subhashvashishth?promo=email_sig&utm_source=product&utm_medium=email_sig&utm_campaign=chrome_ext> >> >> >> On 18 January 2017 at 13:59, Chandrashekhar Kulkarni < >> kulkarni.chandr...@gmail.com> wrote: >> >>> Dear List Members, >>> I am sorry for approaching the subject again and again. However, as >>> suggested by Mr. Subhash I tried to visit the site given in the mail. >>> But it asks for registration and the security code that is required to >>> be entered is not accessible. There is a link to listen the code but >>> even after waiting for a long time no audio output could be heard. >>> I don't mind if someone good at using social media puts up the matter >>> on it as I feel the issue is concerning all of us. If necessary the >>> matter written in my mail may be used or if required even modified. >>> Alternatively please suggest some way to put up our grievances in an >>> effective way. >>> Sincerely, >>> C. B. Kulkkarni >>> >>> On 17/01/2017, SC Vashishth <subhashvashis...@gmail.com> wrote: >>> > Dear Chandrashekhar, >>> > >>> > You write well and make you point clear very well. >>> > >>> > I suggest you should use the website http://pgportal.gov.in/ to raise >>> this >>> > grievance and direct your complaint to Min. of Finance. Banking >>> > division. >>> > regards >>> > Subhash Chandra Vashisht, Advocate >>> > >>> > >>> > [image: --] >>> > >>> > Subhash Chandra Vashishth >>> > [image: https://]about.me/subhashvashishth >>> > <https://about.me/subhashvashishth?promo=email_ >>> sig&utm_source=product&utm_medium=email_sig&utm_campaign=chrome_ext> >>> > >>> > >>> > On 17 January 2017 at 13:35, Chandrashekhar Kulkarni < >>> > kulkarni.chandr...@gmail.com> wrote: >>> > >>> >> Dear List Members, >>> >> Thanks for encouraging response. >>> >> The only problem is I don't use social media like Facebook or Tweater >>> >> etc. Can anyone help me to post it on tweater so as to reach the Hon. >>> >> Prime Minister who has initiated the cashless transaction move? Is >>> >> there any way to reach his office through e-mail? Of course I would >>> >> like to make it more appealing and clear. Please share views as well >>> >> as experiences and ideas. You can also suggest ways to move the >>> >> government to look into our problems in this regard. >>> >> C. B. Kullkarni >>> >> >>> >> On 17/01/2017, Chandrashekhar Kulkarni <kulkarni.chandr...@gmail.com> >>> >> wrote: >>> >> > Dear List Members, >>> >> > I would like to draw your attention to various problems faced by >>> >> > all >>> >> > of us regarding accessibility in banking and cashless transactions. >>> >> > While some of us might be able to avail of net banking and >>> >> > cashless >>> >> > transaction to a great extent, in particular banks or apps, I feel >>> >> > majority of our community faces accessibility issues. Either we >>> >> > have >>> >> > to restrict ourselves to certain banks, institutions or apps or >>> >> > deny >>> >> > ourselves the benefit of cashless transactions. >>> >> > After all the question to my mind is: if government is so keen >>> >> > about >>> >> > introducing cashless transactions it must see that all banks and >>> >> > cashless transactions are made accessible to each and everyone of >>> >> > us. >>> >> > For e.g. the o t p generated by some banks is so complicated and >>> >> > the >>> >> > time given is so short that it is hardly possible for a vi person >>> >> > with >>> >> > average ability to enter it even on mobile. Many of the UPI apps >>> >> > are >>> >> > not accessible. Hence one has to first find out which banking site >>> >> > or >>> >> > app is accessible. After all I feel this is discrimination on the >>> >> > part >>> >> > of Government not to extend all facilities to us just because of >>> >> > vision limitation. I would like to give an example of CBI net >>> >> > banking >>> >> > which I recently joined. The bank give only one minute time to >>> >> > enter >>> >> > the o t p which consists of both alphabets and numbers which too >>> >> > are >>> >> > case sensative. With vowels in between talkback reads it in very >>> >> > unusual way and by the time you switch over character navagation >>> >> > mode >>> >> > the time gets over. Of course there is an option of grid but why >>> >> > should we restrict ourselves to only one option when other options >>> >> > are also available. Further one has to carry his grid card details >>> >> > in >>> >> > accessible form everywhere he goes or take help of sighted person >>> >> > which may not be available always. This is just one example. There >>> >> > might be several such issues we might be facing. >>> >> > What I mean to say is we should pressurise the government to make >>> >> > necessary changes in the systems so that all of them are usable. In >>> >> > the present scenario of cashless transactions this has become all >>> >> > the >>> >> > more essential if we want to avail of all the benefits of cashless >>> >> > transactions. >>> >> > I therefore suggest we should frame a draft and post it on social >>> >> > media which government will have to take note of if not immediately >>> >> > at >>> >> > least in course of time. Please let me know your views on the >>> >> > matter. >>> >> > Sincerely, >>> >> > C. B. Kulkarni >>> >> > >>> >> > -- >>> >> > Mobile +918080742446 Land line : 0251 2482633 >>> >> > skype ID: chandrashekhar.b.kulkarni >>> >> > >>> >> >>> >> >>> >> -- >>> >> Mobile +918080742446 Land line : 0251 2482633 >>> >> skype ID: chandrashekhar.b.kulkarni >>> >> >>> >> >>> >> Register at the dedicated AccessIndia list for discussing >>> >> accessibility >>> >> of >>> >> mobile phones / Tabs on: >>> >> http://mail.accessindia.org.in/mailman/listinfo/mobile. >>> >> accessindia_accessindia.org.in >>> >> >>> >> >>> >> Search for old postings at: >>> >> http://www.mail-archive.com/accessindia@accessindia.org.in/ >>> >> >>> >> To unsubscribe send a message to >>> >> accessindia-requ...@accessindia.org.in >>> >> with the subject unsubscribe. >>> >> >>> >> To change your subscription to digest mode or make any other changes, >>> >> please visit the list home page at >>> >> http://accessindia.org.in/mailman/listinfo/accessindia_ >>> accessindia.org.in >>> >> >>> >> >>> >> Disclaimer: >>> >> 1. Contents of the mails, factual, or otherwise, reflect the thinking >>> >> of >>> >> the person sending the mail and AI in no way relates itself to its >>> >> veracity; >>> >> >>> >> 2. AI cannot be held liable for any commission/omission based on the >>> >> mails >>> >> sent through this mailing list.. >>> >> >>> > >>> > >>> > >>> > -- >>> > Warm regards, >>> > >>> > Subhash Chandra Vashishth >>> > Mobile: +91 (11) 9811125521 >>> > Please don't print this e-mail unless you really need to. Consider >>> > environment! >>> > >>> >>> >>> -- >>> Mobile +918080742446 Land line : 0251 2482633 >>> skype ID: chandrashekhar.b.kulkarni >>> >> >> >> >> -- >> Warm regards, >> >> Subhash Chandra Vashishth >> Mobile: +91 (11) 9811125521 >> Please don't print this e-mail unless you really need to. Consider >> environment! >> > > > -- > Mobile +918080742446 Land line : 0251 2482633 > skype ID: chandrashekhar.b.kulkarni > > > Register at the dedicated AccessIndia list for discussing accessibility of > mobile phones / Tabs on: > http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in > > > Search for old postings at: > http://www.mail-archive.com/accessindia@accessindia.org.in/ > > To unsubscribe send a message to > accessindia-requ...@accessindia.org.in > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, please > visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of the > person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. >
Register at the dedicated AccessIndia list for discussing accessibility of mobile phones / Tabs on: http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list..
