I am a regular customer of Big Bazaar and always had a great experience with their assistants at the store after a successful trial was conducted.

Since you never know when a blind customer comes to the store, you cannot wait outside of the store to help them. Therefore, beep sound at least at the main entry of the store should be setup.

Mainly difficulty arises while finding the main entry, otherwise their staff is now being found cooperative. Yes, the new or all staff can be trained in a more productive manner but setting a sound at the entry will double the advantage of accessibility.

Warm Regards,

Amit Bhatt

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----- Original Message ----- From: "Sunil Sangtani." <[email protected]> To: "AccessIndia: a list for discussing accessibility and issues concerning the disabled." <[email protected]>
Sent: Thursday, August 16, 2018 12:35 PM
Subject: Re: [AI] Beep sound at customer entry


Hi vinit, first of all, thanks for keeping your commitment alive.
I remember I had participated in the trial run and it was a fantastic
experience.
I think that beep system may not of much help,  instead you must train
the big bazaar security stalf who stays at the entrance of the bazaar
to help and identify persons with disability. Like if they see that
someone coming with a stick or if someone is asking for help, they can
help him/her at that time and connect them with the person who will
help them during shopping.



On 8/16/18, Kotian, H P <[email protected]> wrote:
Hi Vineet
Although it is desirable, if more stores start adopting it, it will soon
loose its purpose.

A suggestion would be to use a typical sound like a bird call again
preferably not found in our country. Make it a default for all Big Bazar
store so that it stands uniquely.
Harish.

-----Original Message-----
From: AccessIndia [mailto:[email protected]] On Behalf
Of Vineet Kumar
Sent: Thursday, August 16, 2018 11:56 AM
To: [email protected]
Subject: [AI] Beep sound at customer entry


Dear List Members,

Namaste!
While Big Bazaar is getting ready for a commercial rollout of the programme for Shoppers with Blindness, It would be great if everyone can share their
views about having a Beep sound at every customer entry of the store?
Do you think it would be useful to have it from a user perspective?.We would
like to hear everyone’s views regarding it.



Cheers,
vineet
Sent from my iPhone



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