Hi, let us pressurize the officials to make IRCTC accessible across all the screen readers and browsers. Since there are 2000 to 3000 members on access India mailing group, it would be better if we can post it on the social media like facebook and twitter and pressurise the officials.
On 24/09/2018, Dr. Aruni Sharma <aruni...@gmail.com> wrote: > Hi, There is nothing personal about my mail. Whatever issues have been > raised are causing concern to all of us. For me, it is all about getting > things done so long as the issues are not fixed by the authorities. As far > as question of installing multiple browsers and screen readers is concerned, > I use all most all browsers and screen readers as everyone of them has its > own merits. Things have become slightly tough in windows10 as Edge doesn’t > have good support for JAWS at the moment. > > > > Thanks > > > Sent from Mail for Windows 10 > > From: bhawani shankar verma > Sent: Monday, September 24, 2018 7:10 PM > To: AccessIndia: a list for discussing accessibility and issues concerning > the disabled. > Subject: Re: [AI] IRCTC became inaccessible > > Aruni Ji, your reply in this topic seems that you are presenting IRCTC part > in the matter. The website must be accessible across screen readers. Your > mail suggest me to install multiple web browser with multiple screen > readers. as the case in particular, I have no problem with IRCTC at all. > secondly, the PRS counter is just 1km from my office, hence, purchasing > train ticket is not a barrier for me in particular. > > On Mon, 24 Sep 2018, 6:59 p.m. Ved, <vedprakash.sha...@gmail.com> wrote: > >> But the railway officials are telling a lie. Let us ask for a meeting >> with >> their technical teem and demonstrate their lies in practicals. >> >> -----Original Message----- >> From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On >> Behalf Of bhawani shankar verma >> Sent: Monday, September 24, 2018 10:11 AM >> To: AccessIndia: a list for discussing accessibility and issues >> concerning >> the disabled. <accessindia@accessindia.org.in> >> Subject: Re: [AI] IRCTC became inaccessible >> >> dear amar, here is my letter sent to IRCTC and their reply to AICB: >> >> To, >> The Director >> Indian Railway Catering and Tourism Corporation Ltd., B 148, 11th Floor, >> Statesman House, Barakhamba Road New Delhi-110001 >> >> Subject: Denial of Internet ticketing facility to blind persons >> >> Dear Sir/Madam, >> >> I am writing on behalf of the visually impaired community of the country. >> Your Railway Ticketing website www.irctc.co.in has now become totally >> inaccessible to use for the millions of blind persons in the country. >> It may be noted that with persistent advocacy and favourable court orders >> In the court of CCPD vide Case No. 88/1101/13-14 dated 06/12/2013, >> Bhawani >> Shankar Verma VS IRCTC we had been able to get the changes implemented >> in >> the earlier IRCTC website. In particular OTP based verification was >> specially introduced as an alternative to the graphical CAPTCHA. Even >> though the website was not fully compliant to the International or >> National >> Web Accessibility Guidelines, it was usable by digitally literate blind >> persons including myself. You may be aware that even totally blind >> persons >> can use the computer and internet independently using Screen Reading >> software (Talking software like NVDA, Jaws). However, despite having this >> ability blind persons cannot use the websites which are designed in >> violation of standard practices and accessibility guidelines. >> You have recently put in place a totally new website for internet ticket >> booking. This website is unfortunately totally inaccessible for blind >> persons and also those disabled persons who cannot use the computer >> mouse. >> The OTP verification feature put in place by you is of no use now. The >> blind persons are not able to even reach to the login form. >> We have received complaints to this effect from many blind persons from >> the country. I have also personally verified the issues with the website. >> We urge you to immediately get the website tested and retrofitted for >> accessibility. It must be made compliant to the Web Content Accessibility >> Guidelines version 2.0. We can assist in this process if you so desire. >> You will appreciate that blind persons like other citizens have a right >> to >> use the railways and therefore should be capable of booking tickets >> online. >> The Ministry of Social Justice has in fact provided Online Rail >> Reservation Concession Cards in collaboration with railways for this >> purpose. But now with the change in the reservation website, these Cards >> are also of no use. >> Please take up this matter urgently and for the moment restore previous >> version of the website. You may get the new interface tested and >> corrected >> simultaneously. Any change in this kind of website should be done only >> after disability accessibility audit since it is used by persons with >> different capabilities and disabilities all over the country. >> I am sorry to say that if urgent action is not taken on this matter, we >> will be forced to escalate this matter to the Government and Judiciary. >> >> Thanking you, >> >> >> (Bhawani Shankar Verma) >> Behind Bombay ricemill, Millpara, >> Durg, CG 491001 >> Ph:9827157594. >> >> REPLY FROM IRCTC: >> >> INDIAN RAILWAY CATERING AND TOURISM CORPORATION LTD. (A Govt. of India >> Enterprise-Mini Ratna) >> >> "CIN.U7489913L1999G01101707" : info(crirctc.com Website : >> www.iretc.com >> >> Date : >> >> No.2014/IRCTC/ERTD/E-Tickets Date:26.07.2018 >> >> Dy. Chief Commissioner, >> >> Department of Empowerment of Persons with Disabilities >> >> Ministry of Social Justice and Empowerment >> >> Government of India >> >> New Delhi >> >> Sub: Complaint dated 22.06.2018 of Mr. J.L Kaul, Secretary General, All >> India Confederation of the Blind regarding inaccessible online portal >> www.ircte.co.in >> >> Ref: Your office letter No. 9990/1101/2018 dated 12.07.2018 >> >> With reference to above, the pointwise comments on the prayer raised by >> complainant are as under: >> >> It is not possible to revert to the old User Interface as New User >> Interface has been designed to provide more and advanced features looking >> to the present day trends in ecommerce online Travel Portals. New User >> interface has been liked by a very large number of users. >> >> However, to ensure that Blind persons are able to book tickets without >> any problem and in the same manner as in the old User Interface, all the >> functionalities like OTP in place of Captcha and keyboard navigation etc. >> have been restored in New User Interface also which were temporarily not >> available for some time due to migration issues. Now these >> functionalities >> are working properly and are at par with old User Interface. In view of >> above explanation, need of going back to old User Interface does not >> exist >> New User Interface has many new functionalities like waitlist prediction >> etc. which were not available in old User Interface and the need for the >> same was felt for quite some time in past. >> >> This is being ensured, however a temporary lapse occurred due to >> technical issues. In future, additional care will be taken. >> >> Web accessibility has been made available at par with old User >> Interface. >> >> We are sure that many persons with visual impairment might have used >> the >> new User Interface after changes have been rectified. If still any gap is >> felt by the Confederation in old User Interface and New User Interface, >> the >> same may be brought to our notice for further rectification. >> >> >> - >> >> (Sunil Kumar) GGM IT, IRCTC >> >> >> Copy: r. J.L. Kaul, Secretary General, All India Confederation of Blind >> >> Regd. & Corp. Office: 11th Floor, B-148, Statesman House, Baralthamba >> Road, New Delhi-110 001. Tel. :011-23311263-64 Fax: 011-233112% IT Deptt. >> : >> Internet Ticketing Center, IRCA Building. State Entry Road, New >> Delhi-110055 Tel. : 23345804. 23345805 Fax : 011-23741117 >> >> >> -----Original Message----- >> From: Amar Jain >> Sent: Monday, September 24, 2018 9:49 AM >> To: AccessIndia: a list for discussing accessibility and issues >> concerning >> the disabled. >> Subject: Re: [AI] IRCTC became inaccessible >> >> Wasn’t Turab helping with this? Call me on 9892622230 if nobody helps. >> >> Regards, >> Amar Jain >> >> Sent from my iPhone >> >> > On 24-Sep-2018, at 7:23 AM, sazid shaik <ashwaqahmed....@gmail.com> >> wrote: >> > >> > Dear friends, >> > As yesterday I asked the list members who can draft a letter the >> > issues facing by our blind persons do not know wether that mail hits >> > this list or not for the same once again i am writing this mail. >> > please respond as early as possible. As our GM is coming on 1st >> > october. >> > >> > thanks and regards, >> > sazid >> > >> >> On 9/13/18, Yogesh Chhabra <yogesh4...@gmail.com> wrote: >> >> Dear friends as IRCTC became inaccessible so I have posted a tweet to >> >> Piyush Goyal and Railway ministry and other concerned Ministry the >> >> ministry of Electronics and information technology and its Minister >> >> Ravi Shankar Prasad. here I would like to see your replies on that we >> >> eat so that more and more efforts can be made on this issue. Below I >> >> am posting a link of my tweet >> >> >> >> Check out @yogesh4040’s Tweet: >> >> https://twitter.com/yogesh4040/status/1040280727768641537?s=09 >> >> >> >> >> >> >> >> Search for old postings at: >> >> http://www.mail-archive.com/accessindia@accessindia.org.in/ >> >> >> >> To unsubscribe send a message to >> >> accessindia-requ...@accessindia.org.in >> >> with the subject unsubscribe. >> >> >> >> To change your subscription to digest mode or make any other changes, >> >> please visit the list home page at >> >> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.or >> >> g.in >> >> >> >> >> >> Disclaimer: >> >> 1. Contents of the mails, factual, or otherwise, reflect the thinking >> >> of the person sending the mail and AI in no way relates itself to its >> >> veracity; >> >> >> >> 2. AI cannot be held liable for any commission/omission based on the >> >> mails sent through this mailing list.. >> >> >> > >> > >> > >> > >> > Search for old postings at: >> > http://www.mail-archive.com/accessindia@accessindia.org.in/ >> > >> > To unsubscribe send a message to >> > accessindia-requ...@accessindia.org.in >> > with the subject unsubscribe. >> > >> > To change your subscription to digest mode or make any other changes, >> > please visit the list home page at >> > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org >> > .in >> > >> > >> > Disclaimer: >> > 1. Contents of the mails, factual, or otherwise, reflect the thinking >> > of the person sending the mail and AI in no way relates itself to its >> > veracity; >> > >> > 2. AI cannot be held liable for any commission/omission based on the >> > mails sent through this mailing list.. >> >> >> >> >> >> Search for old postings at: >> http://www.mail-archive.com/accessindia@accessindia.org.in/ >> >> To unsubscribe send a message to >> accessindia-requ...@accessindia.org.in >> with the subject unsubscribe. >> >> To change your subscription to digest mode or make any other changes, >> please visit the list home page at >> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in >> >> >> Disclaimer: >> 1. Contents of the mails, factual, or otherwise, reflect the thinking of >> the >> person sending the mail and AI in no way relates itself to its veracity; >> >> 2. AI cannot be held liable for any commission/omission based on the >> mails >> sent through this mailing list.. >> >> >> >> >> >> Search for old postings at: >> http://www.mail-archive.com/accessindia@accessindia.org.in/ >> >> To unsubscribe send a message to >> accessindia-requ...@accessindia.org.in >> with the subject unsubscribe. >> >> To change your subscription to digest mode or make any other changes, >> please visit the list home page at >> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in >> >> >> Disclaimer: >> 1. Contents of the mails, factual, or otherwise, reflect the thinking of >> the person sending the mail and AI in no way relates itself to its >> veracity; >> >> 2. AI cannot be held liable for any commission/omission based on the >> mails >> sent through this mailing list.. >> >> >> >> >> >> Search for old postings at: >> http://www.mail-archive.com/accessindia@accessindia.org.in/ >> >> To unsubscribe send a message to >> accessindia-requ...@accessindia.org.in >> with the subject unsubscribe. >> >> To change your subscription to digest mode or make any other changes, >> please visit the list home page at >> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in >> >> >> Disclaimer: >> 1. Contents of the mails, factual, or otherwise, reflect the thinking of >> the person sending the mail and AI in no way relates itself to its >> veracity; >> >> 2. AI cannot be held liable for any commission/omission based on the >> mails >> sent through this mailing list.. >> > > > > Search for old postings at: > http://www.mail-archive.com/accessindia@accessindia.org.in/ > > To unsubscribe send a message to > accessindia-requ...@accessindia.org.in > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, please > visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of the > person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > > > > > Search for old postings at: > http://www.mail-archive.com/accessindia@accessindia.org.in/ > > To unsubscribe send a message to > accessindia-requ...@accessindia.org.in > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, please > visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of the > person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > -- WITH REGARDS GIRIPRASAD MOBILE: 9247170000 / 9441133367 SKYPE giriprasad.maddina "Our greatest glory consists not in never falling, but in rising every time we fall." Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list..
