Hi all, I have taken the first step to addressing the situation with inaccessible point of sale terminals by writing to the rbi. See the e-mail I sent. Subject: Need urgent addressing of the situation with inaccessible touch screen point of sale terminals Dear Sir,
In the past 3 months, there has been a proliferation of touch screen point of sale terminals. This is causing a massive problem for blind users as well as anyone else who is partly sighted. The key pad is a touch screen where there is no speech feedback. The blind user does not have any buttons to feel therefore cannot memorize the keys. There is no independent way for a blind user to enter her credit card pin to authorize the card when initiating a transaction. In older point of sale terminals, there was a push button telephone key pad which was easy to operate where blind users could enter their pin codes independently because the telephone key pad is a standard bit of equipment and they know the layout and can feel the buttons before pressing them. As a community, we welcome progress such as the new point of sale systems where one only needs to swipe the card. However, inaccessible touch screens need to be addressed urgently. There are several solutions available which make these terminals speak and are used in other countries such as the USA. Could you please direct all merchants to install accessible POS terminals? We are happy to work with the RBI and look forward to constructive dialogue. Pranav Lal Pranav Search for old postings at: http://www.mail-archive.com/[email protected]/ To unsubscribe send a message to [email protected] with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list..
