Friends,
Inaccessibility of such devices is a growing concern for all of us. And
worst part is the solutions given are without proper understanding our
requirements. The latest example being RBI Mani app. We will have to
continue our struggle tirelessly.
All the best.
C. B. Kulkarni
Mobile 8080742446
On February 5, 2020 3:20:13 PM "George Abraham" <[email protected]> wrote:
Well this matter is in court at the moment. I have filed a case in the Delhi
HC. The RBI and the Govt. are the respondents. The next hearing is on the
16th of April. I had the same experience at the Petrol station recently.
Spoke to one of the POS manufacturers, they acknowledged the problem. They
say that this problem did not occur to them. A typical case of us persons
with blindness being totally ignored.
-----Original Message-----
From: AccessIndia [mailto:[email protected]] On Behalf
Of Srinivasu Chakravarthula
Sent: Wednesday, February 5, 2020 10:05 AM
To: AccessIndia: a list for discussing accessibility and issues concerning
the disabled.
Subject: Re: [AI] Taking the first step towards addressing inaccessible
point of sale terminals
Pranav,
Thanks for initiating this. I'm sure they would not go away from touch based
POS terminals and it's practically time consuming to enable accessibility
features if provided in the settings; instead they should provide one
physical button on terminal through which accessibility features should be
enabled when a consumer with blindness is using terminal and can be turned
off with same switch once transaction is completed.
What email address have your written to? so that more people can write to
them to seek attention.
Best,
Srinivasu
Regards,
Srinivasu Chakravarthula, CPWA
Twitter: http://twitter.com/CSrinivasu/
Website: http://www.srinivasu.org | http://serveominclusion.com
Let's create an inclusive web!
Senior Accessibility Program Manager, Watermark Inc Hon. Joint Secretary,
The National Association for the Blind, Karnataka Branch
On Wed, Feb 5, 2020 at 6:17 AM Pranav Lal <[email protected]> wrote:
Hi all,
I have taken the first step to addressing the situation with
inaccessible point of sale terminals by writing to the rbi. See the e-mail
I sent.
Subject: Need urgent addressing of the situation with inaccessible
touch screen point of sale terminals Dear Sir,
In the past 3 months, there has been a proliferation of touch screen
point of sale terminals. This is causing a massive problem for blind
users as well as anyone else who is partly sighted. The key pad is a
touch screen where there is no speech feedback. The blind user does
not have any buttons to feel therefore cannot memorize the keys. There
is no independent way for a blind user to enter her credit card pin to
authorize the card when initiating a transaction. In older point of
sale terminals, there was a push button telephone key pad which was
easy to operate where blind users could enter their pin codes
independently because the telephone key pad is a standard bit of
equipment and they know the layout and can feel the buttons before
pressing them.
As a community, we welcome progress such as the new point of sale
systems where one only needs to swipe the card. However, inaccessible
touch screens need to be addressed urgently. There are several
solutions available which make these terminals speak and are used in other
countries such as the USA.
Could you please direct all merchants to install accessible POS terminals?
We are happy to work with the RBI and look forward to constructive
dialogue.
Pranav Lal
Pranav
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