Pranab, Indeed step in the right direction. However this would be long drawn affair before solution arise. Sadly awareness even on existance of blind folks continue to be almost zero. Kind regards. Asif
On 2/5/20, Srinivasu Chakravarthula <[email protected]> wrote: > Pranav, > > Thanks for initiating this. I'm sure they would not go away from touch > based POS terminals and it's practically time consuming to enable > accessibility features if provided in the settings; instead they should > provide one physical button on terminal through which accessibility > features should be enabled when a consumer with blindness is using terminal > and can be turned off with same switch once transaction is completed. > > What email address have your written to? so that more people can write to > them to seek attention. > Best, > Srinivasu > Regards, > > Srinivasu Chakravarthula, CPWA > Twitter: http://twitter.com/CSrinivasu/ > Website: http://www.srinivasu.org | http://serveominclusion.com > > Let's create an inclusive web! > > Senior Accessibility Program Manager, Watermark Inc > Hon. Joint Secretary, The National Association for the Blind, Karnataka > Branch > > > On Wed, Feb 5, 2020 at 6:17 AM Pranav Lal <[email protected]> wrote: > >> Hi all, >> >> I have taken the first step to addressing the situation with inaccessible >> point of sale terminals by writing to the rbi. See the e-mail I sent. >> Subject: Need urgent addressing of the situation with inaccessible touch >> screen point of sale terminals >> Dear Sir, >> >> In the past 3 months, there has been a proliferation of touch screen >> point >> of sale terminals. This is causing a massive problem for blind users as >> well >> as anyone else who is partly sighted. The key pad is a touch screen >> where >> there is no speech feedback. The blind user does not have any buttons to >> feel therefore cannot memorize the keys. There is no independent way for >> a >> blind user to enter her credit card pin to authorize the card when >> initiating a transaction. In older point of sale terminals, there was a >> push >> button telephone key pad which was easy to operate where blind users >> could >> enter their pin codes independently because the telephone key pad is a >> standard bit of equipment and they know the layout and can feel the >> buttons >> before pressing them. >> As a community, we welcome progress such as the new point of sale systems >> where one only needs to swipe the card. However, inaccessible touch >> screens >> need to be addressed urgently. There are several solutions available >> which >> make these terminals speak and are used in other countries such as the >> USA. >> >> Could you please direct all merchants to install accessible POS >> terminals? >> >> We are happy to work with the RBI and look forward to constructive >> dialogue. >> Pranav Lal >> >> Pranav >> >> >> >> >> >> Search for old postings at: >> http://www.mail-archive.com/[email protected]/ >> >> To unsubscribe send a message to >> [email protected] >> with the subject unsubscribe. >> >> To change your subscription to digest mode or make any other changes, >> please visit the list home page at >> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in >> >> >> Disclaimer: >> 1. Contents of the mails, factual, or otherwise, reflect the thinking of >> the person sending the mail and AI in no way relates itself to its >> veracity; >> >> 2. 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