I am also having Jio Phiber connection but I did not have to face this kind of 
issue.
I am also blind by bus and my eyeballs are also not developed but still 
everything went smooth.

Sent from my iPhone

> On 17-Feb-2022, at 8:53 AM, Vedprakash Sharma <[email protected]> 
> wrote:
> 
> I faced the same problem with a different service provider airtel. I wrote 
> to TRAI with CC to different airtel officials. And my issue was resolved.
> 
> -----Original Message-----
> From: [email protected] <[email protected]> On 
> Behalf Of Minar Singh
> Sent: 16 February 2022 01:33 PM
> To: [email protected]
> Subject: [AI] Reliance jio company refuses to set up jio fiberr at my home
> 
> Hello team,
> as above mentioned subject, I had a very bad experience with Reliance jio 
> internet service provider. their staff came to my home at
> 930 morning time formality started for setting up jio fiber they have some 
> policy where candidate's eyeball pic is mandatory for obtaining connection. 
> My problem is my eyes do not open at so picture was not coming clear. service 
> provider said they cannot provide me jio fiber service. can someone help me 
> to take thi with appropreate authority? I think Kanchan madam or george sir 
> can help me out in this matter. I think this is wrong policy. many visually 
> impaired will impact. I have adhar and UDID Pan card and other valid ID card 
> but company refuses to accept. they want my eyeball's picture which is not 
> possible for me.
> --
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