Hi,

I fail to understand why Jio can not authenticate the subscriber using
Aadhaar OTP. Why they innsist on iris scan?

On 2/16/22, Minar Singh <singhmi...@gmail.com> wrote:
> Hello team,
> as above mentioned subject, I had a very bad experience with
> Reliance jio internet service provider. their staff came to my home at
> 930 morning time formality started for setting up jio fiber they have
> some policy where candidate's eyeball pic is mandatory for obtaining
> connection. My problem is my eyes do not open at so picture was not
> coming clear. service provider said they cannot provide me jio fiber
> service. can someone help me to take thi with appropreate authority? I
> think Kanchan madam or george sir can help me out in this matter. I
> think this is wrong policy. many visually impaired will impact. I have
> adhar and UDID Pan card and other valid ID card but company refuses to
> accept. they want my eyeball's picture which is not possible for me.
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