Dear list members, some time back, a discussion on income tax website
accessibility took place. In this regard, I would like to share my
experience.

Yesterday, I successfully submitted my return to the website. However, I had
to take assistance at one point which needs to be attended to.

As I validated my return form and clicked 'Pay Now', I selected other banks,
that is, the second option. In the second option, I found my bank and
clicked on 'submit'.

I was taken to NSDL site which had a captcha before I could I continue.
There was no voice captcha available or any other option. Hence I had to
take assistance. As I submitted after solving the captcha, PNB login page
opened. No problem hereafter.

NSDL site has a captcha which cannot be read even through jaws picture
recognition option, which is insert plus space, than p and c. I solve many
captch through this option but on NSDL it failed.

What can be done in this matter? Please help.

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