I will share this with ccd office and itd and infosys. Hearing on 26th. Pl 
share any other inputs also. We will get there.

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________________________________
From: [email protected] <[email protected]> on behalf 
of Ved <[email protected]>
Sent: Tuesday, July 19, 2022 9:00:00 AM
To: 'an open discussion forum for persons with cross disabilities.' 
<[email protected]>; [email protected] 
<[email protected]>
Subject: [AI] accessibility of income tax website


Dear list members, some time back, a discussion on income tax website 
accessibility took place. In this regard, I would like to share my experience.

Yesterday, I successfully submitted my return to the website. However, I had to 
take assistance at one point which needs to be attended to.

As I validated my return form and clicked ‘Pay Now’, I selected other banks, 
that is, the second option. In the second option, I found my bank and clicked 
on ‘submit’.

I was taken to NSDL site which had a captcha before I could I continue. There 
was no voice captcha available or any other option. Hence I had to take 
assistance. As I submitted after solving the captcha, PNB login page opened. No 
problem hereafter.

NSDL site has a captcha which cannot be read even through jaws picture 
recognition option, which is insert plus space, than p and c. I solve many 
captch through this option but on NSDL it failed.

What can be done in this matter? Please help.

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