Hi Harish,
DTCA has been tagged in the various retweets about the incident.
however, i might just go the email route as well to make the issue as
real as it is.
Thanks for all the details.
Best
Payal

On 3/21/23, Harish Kotian <[email protected]> wrote:
> Hi Payal
>
> I suppose you should complaint this matter to DGCA.
>
> Find below the information. In case you are making an email complaint,
> make sure to replace the special charaters which are given in words
> within round bracket.
>
> Public Grievance
> Public Grievance Officer
> Shri Ambuj Sharma, Deputy Secretary
> Ministry of Civil Aviation,
> Room No.50 , Ground Floor, B-Block,
> Rajiv Gandhi Bhawan,
> Safdarjung Airport, New Delhi - 110 003
> Tel No: 011-24641912 (Office)
> E-mail:[email protected]
> Nodal Appellate Authority of public grievance
> Shri Satyendra Kr. Mishra, Joint Secretary
> Ministry of Civil Aviation,
> Room No.273, Second Floor, B-Block,
> Rajiv Gandhi Bhawan,
> Safdarjung Airport, New Delhi - 110003
> Tel No: 011-24616303(Office)
> E-mail: jsskm[dot]moca[at]gov[dot]in
> DigiYatra
>
>
> Harish
>
>
> On 21/03/2023 11:00, Payal Ki Jhankar wrote:
>> For all those times that we have had to worry about being left behind
>> at the Airport, this was just one more time, when, on a return flight
>> from Goa, the ground staff simply didn't show up when boarding was
>> announced. When we manage to find someone to get me to board, no one
>> in flight had any clue of a blind passenger on board. I tweeted about
>> it, to no avail. It took them over 10 days, and an amplified tweet to
>> even bother to respond. I decided to take it to the press, in the
>> meantime.
>>
>> https://m.timesofindia.com/city/hyderabad/indigo-staff-abandons-visually-impaired-flyer/articleshow/98840563.cms?utm_source=twitter.com&utm_medium=social&utm_campaign=TOIHyderabad
>>
>> <https://m.timesofindia.com/city/hyderabad/indigo-staff-abandons-visually-impaired-flyer/articleshow/98840563.cms?utm_source=twitter.com&utm_medium=social&utm_campaign=TOIHyderabad>
>>
>> Payal
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