Hi Payal
I suppose you should complaint this matter to DGCA.
Find below the information. In case you are making an email complaint,
make sure to replace the special charaters which are given in words
within round bracket.
Public Grievance
Public Grievance Officer
Shri Ambuj Sharma, Deputy Secretary
Ministry of Civil Aviation,
Room No.50 , Ground Floor, B-Block,
Rajiv Gandhi Bhawan,
Safdarjung Airport, New Delhi - 110 003
Tel No: 011-24641912 (Office)
E-mail:[email protected]
Nodal Appellate Authority of public grievance
Shri Satyendra Kr. Mishra, Joint Secretary
Ministry of Civil Aviation,
Room No.273, Second Floor, B-Block,
Rajiv Gandhi Bhawan,
Safdarjung Airport, New Delhi - 110003
Tel No: 011-24616303(Office)
E-mail: jsskm[dot]moca[at]gov[dot]in
DigiYatra
Harish
On 21/03/2023 11:00, Payal Ki Jhankar wrote:
For all those times that we have had to worry about being left behind
at the Airport, this was just one more time, when, on a return flight
from Goa, the ground staff simply didn't show up when boarding was
announced. When we manage to find someone to get me to board, no one
in flight had any clue of a blind passenger on board. I tweeted about
it, to no avail. It took them over 10 days, and an amplified tweet to
even bother to respond. I decided to take it to the press, in the
meantime.
https://m.timesofindia.com/city/hyderabad/indigo-staff-abandons-visually-impaired-flyer/articleshow/98840563.cms?utm_source=twitter.com&utm_medium=social&utm_campaign=TOIHyderabad
<https://m.timesofindia.com/city/hyderabad/indigo-staff-abandons-visually-impaired-flyer/articleshow/98840563.cms?utm_source=twitter.com&utm_medium=social&utm_campaign=TOIHyderabad>
Payal
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