Hello all, A few points that I have seen bought up again and again, and must be cleared so that there isn't any confusion. This was a purchase from Amazon. Amazon does not have the concept of open box delivery where in you check the package in front of the delivery partner, and upon satisfaction that everything's hunkey dory withe product that you have ordered, give the OTP to the agent who goes on his merry way to spread the joy or misery as the case maybe further. Whilst flipkart is notorious for bad delivery and aftersales experiences and refund nightmare, Amazon also has it's moments, and is getting just as bad if not worse, because they have realised that they do not need to hold themselves to high standards like they do in the US UK and other european countries, as our consumer laws are dogshit and there isn't much that a consumer can do to get back at you if you screw them, like in the case of UDIT, Yamuna and countless others. to illustrate, The 7 days replacement on many of their products has been replaced with 7 days service center replacement. which in essence means if you get a defective item, deal with the manufacturer/ actual company, and they could care less as to what happens to you, and the product once they have your money. No amount of video evidence will help, or whatever else, unless of course you choose to take them to court, this doesn't of course mean that you forgo making an video whilst opening your stuff, that's just common sense/ and or best practice when dealing with ecommerce companys. Had something very similar happen to me, where in I had ordered an harddisk of about 4TB which must have cost me around 9K or so, only to receive the thing in a plastic bag with it's box in that same bag, but the hdd not in the box, the cherry on top was the fact that the hdd box was torn open savagely as if the previous owner hadn't been able to resist the excitement upon getting it, only the heavens knows why they returned it after, though... I had video evidence of me opening it, tweeted to them along with daily calls, emails both to the CS team along with the jeff bezos email address that apparently excellates these issues, got in touch with the consumer helpline only to end up with the same responses as Udit here. Now I could have taken them to consumer court, which is what you can do too, udit. But decided not to in the end as I did not have the time or the wherewithal to be doing, but it sure did leave a bad taste in my mouth with the entire lot of them. When ordering anything these days, be it online or offline, in my case it's like rolling a die and hoping that it lends on 6, each and every bloody time. If you have read thus far, I thank you for reading, and hope you and yours are doing well, and that you roll a 6, each and every time. π
On Fri, 19 Jul 2024 at 00:26, UDIT Pandey <[email protected]> wrote: > totally agree on that part. Of carma. > > Thanks, > Udit. > > -- > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of > the person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > > > Search for old postings at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "AccessIndia" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion on the web visit > https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAJZg8fdGVhfAPk2dJdsOywSd_cEk9VLofCPjedZ0d_Rfb5v6HA%40mail.gmail.com > <https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAJZg8fdGVhfAPk2dJdsOywSd_cEk9VLofCPjedZ0d_Rfb5v6HA%40mail.gmail.com?utm_medium=email&utm_source=footer> > . > -- *** βThe most important thing in life is not the triumph but the struggle. The essential thing is not to have conquered but to have fought well.β -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAOLm80xhZDAY8mTExxjS9VqvjWkOOdEm5yeGmsnrbp%3D4mc2KAA%40mail.gmail.com.
