Hello everyone!

Just to give you all a quick update which I've shared yesterday, I've
spoken with the Mumbai Central DRM office concession department guy. He is
saying that we are not allowing the online concession only on the basis of
UDID card. He is referring to point 7 and point 3 from the circular
january 2025 which requires a concession certificate issued by the
hospital. He told me to go to the nearest government hospital to get the
concession and then reapply for the online railway concession. I was trying
to make him understand about point 5 from the circular but he was not
agreeing because, point number 3 and 6 and 7 specifically for concession.
What should I do now? Should I again raise a complaint on twitter?

Regards,
Stallone



On Fri, Sep 12, 2025 at 12:19 AM Saravanan K <[email protected]>
wrote:

> Dear Friends,
> Please share the circular here. If any DRM officers ask about it. We will
> send it for approval.
>
>
> On Thu, Sep 11, 2025 at 6:04 PM Stallon Peris <[email protected]>
> wrote:
>
>> Hello all!
>>
>> I have finally received rejection for my online railway concession for
>> not uploading offline concession. But, As soon as I messaged Railway seva
>> on X, They have raised my complaint and one mam from the DRM office of
>> Mumbai Central called me. I've explained my problem and she has given me a
>> number through which I can contact the concession department of Mumbai and
>> she has also told me to send them the circular of Railways. Thank you guys
>> for the amazing support that you guys are doing to each other. Lets see,
>> what positive response I'll get tomorrow!
>>
>> Thanks and regards,
>> Stallone
>>
>> On Thu, Sep 11, 2025 at 5:54 PM BHAWANI SHANKAR VERMA <
>> [email protected]> wrote:
>>
>>> congratulation sandesh, I am happy that my little intervention and
>>> contribution helped you in the matter. But, the concern is that issuance of
>>> ID card is solly depend on the DRM office. each and every DRM office have
>>> its local saying. I request you all to contact railway board authorities
>>> and ask them to educate their software team and DRM officials regarding
>>> this circular.
>>>
>>>
>>> On 9/11/2025 3:01 PM, Sandesh wrote:
>>>
>>>                         Namaskar all!
>>>
>>> So, finally ,I got my awaited online Railway concession certificate. I
>>> got it sitting at home on basis of UDID card. Perhaps, I am the first one
>>> who got it UDID basis. I got a call today from the concerned department
>>> person telling me that your card is ready and can be printed now. I checked
>>> my messages and by the time I concluded my conversation with him, I got the
>>> required SMS.
>>> Due to accessibility issue of Divyangjan application, (although I
>>> managed to apply myself by my own), I was not able to get print option
>>> using both JAWS as well as NVDA. I called the concerned person again to ask
>>> whether it could be really printed, he not only checked it but also sent me
>>> the pdf for card printout.
>>> So, in short, I always believe, we should talk and interact, try to
>>> convince, complaint is the last refuge to take. What happened, I waited for
>>> 18 days, I wasn't in hurry, trusted his words that the concerned signatory
>>> officer has really retired, took the necessary follow up and the result is
>>> there in front of all of us.
>>> Here, I take the opportunity to thank Shree Bhavanishankar Verma as he
>>> told me that there is the circular of Railways which clearly states that
>>> UDID card works if the person is blind, otherwise I was of view of words of
>>> divyangjan application manual only saying the same things. Hence, I firmly
>>> decided to get card issued on this basis.
>>> Railway people here in context were also aware of This circular but not
>>> finding the way to implement.
>>> Anyway, someone has to start it, and they did and my card is ready.
>>> The only thing I did not like here is that my Railway card validity is
>>> of 5 years but my UDID is valid for lifetime. When asked about it, he said
>>> that this circular came in January and my disability certificate is printed
>>> before that, that is April 2024, hence all applicants whose disability
>>> certificates issued before the date of this circular will be receiving
>>> 5-years validity Railway concession card. He also told that there was no
>>> human interference, all is done by the software on submitted documents
>>> basis. Logically, I wasn't convinced, but the joy of getting it done UDID
>>> basis is really worth and error of 5 years validity instead of lifetime,
>>> and Divyangjan software/application/portal rectifications could be done
>>> with as time elapses.
>>> Now, people could apply and get their cards issued by uploading UDID
>>> cards if they're not having Railway concession certificates.
>>>
>>> With thanks and regards
>>> Vande Mataram
>>>
>>> Sandesh
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>
>
> --
> -------
> Regards
> Saravanan.K
> +919916512402
>
>
>
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