Do write direct message (DM) to them. there won't be any character limit.
Sorry for the delay in responding.

Vande Mataram

  Sandesh
  ----- Original Message ----- 
  From: Stallon Peris 
  To: [email protected] 
  Sent: Friday, September 12, 2025 4:25 PM
  Subject: Re: [AI] Received my Railway concession card sitting at home on UDID 
basis without Railway concession certificate as per the Railway circular


  Hello all,


  I have posted on X about what happened after speaking with the concession 
department officer. But, the sad thing is, we cannot express our thoughts 
clearly on X due to character limits. So, going for Rail Madat complain. 
Because, I am not at all happy how the concerned person was guiding me to go to 
the nearest Bangalore government hospital and get the concession certificate. 
He was not at all agreeing with my points. Let's see what I can do here. But, 
this X should be scrap. Because, It is not allowing non-premium users to share 
their thoughts.


  Regards,
  Stallone


  On Fri, Sep 12, 2025 at 3:19 PM UDIT Pandey <[email protected]> wrote:

    Hello everyone,


    I agree with Sandesh and Nitin's points, but I think we should try to stay 
on topic.


    It's truly frustrating when beneficiaries face so many struggles, which 
defeats the purpose of these facilities. They are meant to simplify our lives 
and improve our quality of living, but instead, they often cause more stress.


    Thanks,
    UDIT


    On Fri, 12 Sept 2025 at 14:27, Sandesh <[email protected]> wrote:

      Very well said! It's not frustration at all, neither exaggeration. 
factually correct!
      As I stated the other day, Not only this, I have seen people asking and 
taking hefty sum of money in name of representation of disabled claiming 
helping them fighting on behalf of them, taking their cases in all matters 
including accessibility to proper channels etc. because it might give unwanted 
turn to the subject in concern, won't speak any further.

      Regards

      Vande Mataram

        Sandesh
        ----- Original Message ----- 
        From: nitinbhai patel 
        To: [email protected] 
        Sent: Friday, September 12, 2025 2:10 PM
        Subject: Re: [AI] Received my Railway concession card sitting at home 
on UDID basis without Railway concession certificate as per the Railway circular


        This mistake is happening because of our own people, the ones who are 
representing our community to the government. Either they did not represent us 
properly, or they failed to put enough pressure. The institutions that are 
working for visually impaired people also have this responsibility. If there is 
a problem with the website, they should get it fixed. And if they are not 
getting it fixed, then they should not even have the right to represent us.

        This is not just in the railways – it happens everywhere. I have seen 
it many times in banks as well, where visually impaired people are not given 
proper facilities because of lack of awareness. So, the organizations working 
for visually impaired people should either do their job properly or else 
seriously reconsider their role


        On Fri, 12 Sept 2025, 1:23 pm Sandesh, <[email protected]> 
wrote:

          Yes it seems.

          Because it is clear violation of the circular published by the 
Railways. If this is the case as the person states, why then the circuar for 
blind allowing UDID in place of concession certificate is published by the 
railways?
          You can raise this again to RailMadad or any social media handle of 
Railways telling them how your own people violate guidelines and circulars 
published by the Railways which actually mean to ease the process for getting 
Railway card for blind people. And if possible, mention the name of the person 
you spoke with.
          And things such as "we are not allowing online certificates on UDID 
basis" also shows sheer arrogance.

          Vande Mataram

          Sandesh
          ----- Original Message ----- 
            From: Stallon Peris 
            To: [email protected] 
            Sent: Friday, September 12, 2025 12:51 PM
            Subject: Re: [AI] Received my Railway concession card sitting at 
home on UDID basis without Railway concession certificate as per the Railway 
circular


            Hello everyone! 


            Just to give you all a quick update which I've shared yesterday, 
I've spoken with the Mumbai Central DRM office concession department guy. He is 
saying that we are not allowing the online concession only on the basis of UDID 
card. He is referring to point 7 and point 3 from the circular january 2025 
which requires a concession certificate issued by the hospital. He told me to 
go to the nearest government hospital to get the concession and then reapply 
for the online railway concession. I was trying to make him understand about 
point 5 from the circular but he was not agreeing because, point number 3 and 6 
and 7 specifically for concession. What should I do now? Should I again raise a 
complaint on twitter?


            Regards,
            Stallone






            On Fri, Sep 12, 2025 at 12:19 AM Saravanan K 
<[email protected]> wrote:

              Dear Friends, 
              Please share the circular here. If any DRM officers ask about it. 
We will send it for approval.




              On Thu, Sep 11, 2025 at 6:04 PM Stallon Peris 
<[email protected]> wrote:

                Hello all! 


                I have finally received rejection for my online railway 
concession for not uploading offline concession. But, As soon as I messaged 
Railway seva on X, They have raised my complaint and one mam from the DRM 
office of Mumbai Central called me. I've explained my problem and she has given 
me a number through which I can contact the concession department of Mumbai and 
she has also told me to send them the circular of Railways. Thank you guys for 
the amazing support that you guys are doing to each other. Lets see, what 
positive response I'll get tomorrow!


                Thanks and regards,
                Stallone


                On Thu, Sep 11, 2025 at 5:54 PM BHAWANI SHANKAR VERMA 
<[email protected]> wrote:

                  congratulation sandesh, I am happy that my little 
intervention and contribution helped you in the matter. But, the concern is 
that issuance of ID card is solly depend on the DRM office. each and every DRM 
office have its local saying. I request you all to contact railway board 
authorities and ask them to educate their software team and DRM officials 
regarding this circular.




                  On 9/11/2025 3:01 PM, Sandesh wrote:

                                            Namaskar all!

                    So, finally ,I got my awaited online Railway concession 
certificate. I got it sitting at home on basis of UDID card. Perhaps, I am the 
first one who got it UDID basis. I got a call today from the concerned 
department person telling me that your card is ready and can be printed now. I 
checked my messages and by the time I concluded my conversation with him, I got 
the required SMS.
                    Due to accessibility issue of Divyangjan application, 
(although I managed to apply myself by my own), I was not able to get print 
option using both JAWS as well as NVDA. I called the concerned person again to 
ask whether it could be really printed, he not only checked it but also sent me 
the pdf for card printout.
                    So, in short, I always believe, we should talk and 
interact, try to convince, complaint is the last refuge to take. What happened, 
I waited for 18 days, I wasn't in hurry, trusted his words that the concerned 
signatory officer has really retired, took the necessary follow up and the 
result is there in front of all of us.
                    Here, I take the opportunity to thank Shree Bhavanishankar 
Verma as he told me that there is the circular of Railways which clearly states 
that UDID card works if the person is blind, otherwise I was of view of words 
of divyangjan application manual only saying the same things. Hence, I firmly 
decided to get card issued on this basis.
                    Railway people here in context were also aware of This 
circular but not finding the way to implement.
                    Anyway, someone has to start it, and they did and my card 
is ready.
                    The only thing I did not like here is that my Railway card 
validity is of 5 years but my UDID is valid for lifetime. When asked about it, 
he said that this circular came in January and my disability certificate is 
printed before that, that is April 2024, hence all applicants whose disability 
certificates issued before the date of this circular will be receiving 5-years 
validity Railway concession card. He also told that there was no human 
interference, all is done by the software on submitted documents basis. 
Logically, I wasn't convinced, but the joy of getting it done UDID basis is 
really worth and error of 5 years validity instead of lifetime, and Divyangjan 
software/application/portal rectifications could be done with as time elapses.
                    Now, people could apply and get their cards issued by 
uploading UDID cards if they're not having Railway concession certificates.

                    With thanks and regards

                    Vande Mataram

                    Sandesh

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              -------
              Regards
              Saravanan.K
              +919916512402





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    -- 


    Warm regards,
    Udit Pandey


    📱 Phone & WhatsApp: +91 99909 55800
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    🙏 Wishing you and your loved ones safety, peace, and strength.
    🕊 Let us speak no evil, see no evil, and hear no evil.





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