However, if no additional services, charging extra is not a good idea, and value for trust will help's for long run . -----Original Message----- From: [email protected] <[email protected]> On Behalf Of Harish Sent: Saturday, September 20, 2025 6:40 PM To: [email protected]; Mujtaba Merchant <[email protected]> Subject: [AI] Moderator: Thread closed
All This thread is closed for traffic as clarification is already provided and therefore, further chats may be done with relevant persons off the list. Harish Kotian moderator On 20-09-2025 10:43, Mujtaba Merchant wrote: > Dear Ummehaani, > > I can sense the distress and frustration you're feeling due to the situation > with Mr. Shane Alam and the messages he's been spreading about you and your > organization. It's completely understandable that you'd want to set the > record straight and clarify the circumstances. > > Your points about responsibility, technical issues, and the importance of due > diligence are well-taken. It's indeed crucial to approach situations like > this with empathy and understanding, and to consider the context before > jumping to conclusions or making public accusations. > > I appreciate your thoughtful and measured response to this situation, and I > hope that the community will take your words to heart. Wishing you all the > best in resolving this matter and continuing your important work with Pearls > Of Vision. > > Sincerely, > > Mujtaba Merchant > Bangalore | INDIA > Sent from iPhone ® > > > > On 20 Sep 2025, at 10:35 AM, Ummehaani Bagasrawala > <[email protected]> wrote: > > Dear friends & well-wishers, > > This is Ummehaani Bagasrawala & I want to respond to a message posted on > several Whatsapp groups by Mr. Shane Alam accusing me & my organisation, > Pearls Of Vision of cheating him. This message is full of falsehoods & seeks > to blame others for problems faced by him due to Microsoft's policies & his > own computer issues. > > Pearls Of Vision along with Exclusive Tech had conducted a 2-day > webinar on Using Copilot on 14th & 15th May 2025. Mr. Shane Alam was a > participant in this webinar. After the webinar, he reached out to me asking > how he could get a Microsoft Office 365 licence key. I informed him that - 1. > I had purchased a Microsoft Office 365 family subscription for my personal > use & out of the 6 licence keys, had one licence key remaining unutilised. > 2. The total cost of the 6 key licence was Rs. 7,200/- & if he wanted > the remaining key, it would cost Rs. 1,200/- 3. This transaction would be > between him & me on a personal level & neither Pearls Of Vision nor any of > Pearls Of Vision's trustees, volunteers etc. would be involved. > 4. Under Microsoft's policy, only the main licence holder would receive > Copilot integrated with Microsoft Office products & would be eligible for AI > credits. The other licence users could access Copilot from the Start menu & > would have to copy & paste the results into Word, Powerpoint etc. > > Mr. Shane Alam agreed to the above conditions & took the licence key > from me after paying Rs. 1,200/- > > In July 2025, I was involved with a medical emergency in my family & had > taken leave from Pearls Of Vision to handle the family crisis. During this > period, I was often unable to respond to calls/ messages. At that time, Mr. > Shane Alam started facing some problems with his Microsoft Office version & > started calling me. I informed him that I was presently in the hospital with > a family member & could not reply. After that there was no further > communication from his end & I assumed that his problem had been resolved. > > Yesterday, without any further communication since July 2025, Mr. Shane Alam > posted the defamatory message on various groups accusing me of cheating him & > dragging Pearls Of Vision into the matter. I contacted him yesterday after > the message was posted to ask the reason for it & he refused to give a proper > reply. I also informed him that if he felt that I had cheated him, I would > refund his money. He claimed to have recorded our conversation & anybody who > listens to the recording will be able to ascertain the truth for themselves. > > In conclusion, I want to state again that - > > 1. There was no cheating involved & the Microsoft Office key given to > him is functioning perfectly 2. If he believes that I cheated him, I will > return his money & would have done so earlier if he had asked for it earlier. > 3. After refund of his amount, I will stop the sharing of the licence key > with him. > 4. If Mr. Shane Alam wants a refund, he should send me his bank/ UPI > details on my personal number which he has. Dear friends, > > Please find my response to the message being spread. Kindly ignore my email > that was accidentally sent last night. > I’m pasting the corrected email. > > > -- > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking > of the person sending the mail and AI in no way relates itself to its > veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > > > Search for old postings at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "AccessIndia" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion visit > https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/2E308C42-E3FF-4ADF-B63F-A241450385A8%40gmail.com. > -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/PN4P287MB40108A5438603A2A34C28EF0D210A%40PN4P287MB4010.INDP287.PROD.OUTLOOK.COM. -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/000101dc2a3d%24af3e9c80%240dbbd580%24%40gmail.com.
